Donor Provision Support Coordinator (Fixed-Term) Operations & Patient Services Head Office

We're Anthony Nolan. We're here to uncover the answers inside us. Answers for people with blood cancer and blood disorders. Answers that will not only improve lives today but save them tomorrow.

By uniting people and science, we're growing our world-leading stem cell register, so everyone who needs a transplant, can find their lifesaving match. We're currently giving four people a day another chance to live.

Driven by patients, backed by stem cell donors, and powered by science, we won't stop until we've unlocked the cures, treatments and transplants that will transform the future for more patients. And together, we can reach the remarkable day where every patient who needs us can not only survive, but thrive.

If you're inspired by this vision, and feel you have the skills and experience we need to help achieve it, we'd love you to join our lifesaving team.

We are looking for a Donor Provision Support Coordinator to join our Donor Provision team.

Interviews for this role will be conducted on a rolling basis, and the vacancy may close before the advertised close date. If you are interested in the position, please be sure to apply at your earliest convenience.

Title: Donor Provision Support Coordinator

Salary: £29,855 per annum per annum

Contract: Fixed-Term Contract, 6 months

Hours: 35 per week, Full-Time

Location:Hybrid, withhead office in Hampstead, London,(minimum 2 days per week on-site)

Job Summary

• As a Donor Provision Support Coordinator, you will be responsible for processing all stem cell donation requests and cord blood unit shipment requests for patient transplant, both from UK hospitals and overseas. You will manage a caseload of UK donor G-CSF administration requests, handling all communications with the donor, arranging medication delivery and, where applicable, arranging nurse administration visits. You will also fulfil all post donation administration tasks, managing the timely receipt of results and any other data entry requirements.

• You will liaise with donors, transplant centres, international registries, home healthcare organisations and any other relevant stakeholders, both within and outside of the organisation, to help save and improve the lives of patients in need of a stem cell transplant.

• The successful candidate will possess the ability to work in a fast-paced environment with demonstrable experience of working in a role requiring a high level of admin and delivering great customer service. You will have accurate keyboard skills and proven attention to detail, be highly organised and able to prioritise. A good working knowledge of Microsoft Office and CRM databases is essential, as is the ability to work well as part of a team.

What's in it for you?

• A competitive salary
• 27 days annual leave, pension scheme, childcare vouchers, access to counselling via a 24-hour Employee Assistance Programme
• A stimulating work environment full of opportunities to learn and develop
• Life Assurance of four times annual salary
• Travel season ticket loan, Cycle to work Scheme
• And more! (further details on our Life at Anthony Nolan page)

Please check out the full job description here , and you can read more about what to expect on the Our recruitment process page.

Release your remarkable, join our team and give someone another chance to live.

Anthony Nolan is a Disability Confident Committed and Living Wage accredited employer.

All applicants must be able to demonstrate the right to work in the UK.