Dog-Lovers Support & Retention Specialist

Years, based in Nottingham, is looking for a Support and Retention Specialist to enhance customer experience. This customer-first role involves responding to queries via email and live chat, resolving issues, and collaborating with internal teams to improve service.

Ideal candidates will have strong communication skills and a passion for dogs. In addition to a salary of £27,500, benefits include mental health support and learning budgets to encourage personal development.