Directorate Support and Referral to Treatment (RTT) Validation Clerk

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Directorate Support and Referral to Treatment (RTT) Validation Clerk NHS AfC: Band 3

Main area Diagnostic & Clinical Support Grade NHS AfC: Band 3 Contract Permanent Hours Full time - 37.5 hours per week Job ref 435-D073-26-A

Site To be confirmed/Flexible Town Rossendale Salary £25,760 - £27,476 per annum Salary period Yearly Closing 04/08/:59

At East Lancashire Hospitals NHS Trust our vision is to be widely recognised for providing safe, personal and effective care. We currently provide high quality services and treat over 600,000 people across East Lancashire and the surrounding area. We employ over 9,500 staff, many of whom are internationally renowned and have won awards for their work.

Job overview

The post holder will support the Trust to achieve RTT Performance standards. They will assist in RTT data collection for patients on clinical pathways and carry out data quality checks and data validation to ensure we capture accurate waiting times. The post holder will offer advice and support on RTT rules and support the understanding of the RTT measures and standard. The postholder will assist the Performance Manager with management of the the departments longest waiting patients and other operational actions.

Main duties of the job

The post holder will support the Performance Manager, Directorate Manager and admin and clerical staff in data validation and support the operational team.

This role will support the Directorates of IMPReS Integrated musculoskeletal pain and Rheumatology Service and Haematology Service.

The role will involve daily contact with both clinical, and admin and clerical colleagues across the Directorate.

Training and Support will be provided upon commencing in post.

Working for our organisation

At East Lancashire Hospitals NHS Trust our vision is to be widely recognised for providing safe, personal and effective care. We currently provide high quality services and treat over 600,000 people across East Lancashire and the surrounding area. We employ over 8,000 staff, many of whom are internationally renowned and have won awards for their work.

Detailed job description and main responsibilities

Duties and main responsibilities can be seen in the attached job description and person specification.

Person specification Qualifications

• NVQ Level 3 or equivalent in Business Admin and/or customer services or equivalent level of working experience
• GCSE Grade C or above in English Language and Math's or equivalent level of literacy and numeracy
• ECDL or equivalent Microsoft -application
• NHS RTT E-Learning modules

Experience

• Extensive use of Microsoft Office including Outlook, word, excel
• Proven ability to work to deadlines
• NHS experience in an administrative or clerical environment where RTT is applicable
• Good in-depth working knowledge and operational use of NHS IT systems specifically around patient pathways and RTT rules

Knowledge and Skills

• Good communication skills ability to liaise with staff at all levels clearly and effectively both on telephone and face to face
• Ability to analyse data problems, to understand their causes and to resolve them
• Ability to prioritise and handle conflicting work demands
• Working knowledge of Access policy
• Knowledge of RTT Consultant - lead waiting times guidance

Personal Attributes

• Ability to work under pressure
• Ability to use initiative in problem solving
• Self-motivated
• Flexible to the needs of the service; willing to work as and when necessary

Dear Potential Applicant,

It is important you are made aware of the following as regards your application to East Lancashire Hospitals NHS Trust

Disclosure and Barring Scheme (DBS)

If the role you are applying for is identified as either controlled or regulated activity as defined in in the Safeguarding vulnerable Groups Act (2006) any offer of employment is provisional upon a satisfactory DBS check being obtained.

The healthcare sector is exempted from the Rehabilitation of Offenders Act 1974.

In line with other NHS organisations in the North West Region, the Trust is now passing the charge for undertaking a DBS check on to candidates in the event they are successfully appointed into the post for which they have applied. Candidates can choose whether to pay this over 1-3 months as a deduction from the monthly salary. However, if you are applying for a post as a BANK worker, the payment must be made in full at the time of employment checks. By applying for this vacancy you are agreeing to this undertaking in the event you are successfully appointed.

The cost of an Enhanced Disclosure will be £55.38 and for a Standard Disclosure will be £27.38.

This cost is not applicable for a Volunteer post

The Trust is an equal opportunities employer, committed to improving the working lives of our staff and operates a 'Zero Tolerance' policy to aggression, violence, bullying and harassment. In addition, our aim is to help protect children and vulnerable adults by providing a first-class service to the recruitment of people into positions of trust.

We aim to employ a workforce that reflects the diverse communities we serve.

We welcome applications from everyone irrespective of ethnic origin, gender, age, gender identity, sexual orientation, religion, marital status, disability or social background.

We especially welcome applications from members of our black, Asian and minority ethnic (BAME) communities, as we have identified that ELHT has an under-representation of BAME employees. Appointments will be made on merit.

Applicants who have a disability and meet the essential criteria for the job will be interviewed if you indicate you wish to be considered under the Guaranteed Interview Scheme.

If you require a reasonable adjustment at any stage of the recruitment process please make the recruitment services team aware as soon as possible. By telephone or email write to Employment Services, Parkview Offices, Haslingden Road, Blackburn, BB2 3HH

Employer certification / accreditation badges

Name Jeanette Molloy Job title Deputy Directorate Manager IMPReS & Clinical Haematology Email address

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