Director, Regional IT EAME

Posted 2 days 15 hours ago by International Flavors & Fragrances Inc.

Permanent
Full Time
Other
Suffolk, Haverhill, United Kingdom, CB9 0
Job Description
This IFF Career Site uses Google Analytics, as described in our , for purposes that may include site operation, analytics, enhanced user experience. You may choose to consent or decline to our use of Google Analytics below.Director, Regional IT EAME page is loaded Director, Regional IT EAMEremote type: Hibridno delolocations: Hilversum (Liebergerweg), Netherlands: Haverhill, United Kingdom: Neuilly-Sur-Seine Cedex, France: Benicarlo, Spaintime type: Polni delovni časposted on: Objavljeno danesjob requisition id: R11791 Povzetek delovnega mesta IFF is a global leader in flavors, fragrances, food ingredients and health & biosciences. We deliver sustainable innovations that elevate everyday products. The Regional IT Director -EAME role sits within our Global IT organization and reports to the Global Director, Site Technology Services. The position is based in either, France, NL or UK in a partially remote setting. Be part of a strategic, solution-oriented, and growth-focused team where together we can achieve greatness and make a real impact. Your potential is our inspiration. Where You'll Make a Difference Lead and manage a regional team of full-time and contract Site IT staff, ensuring high-quality support across all IFF sites in your region. Deliver excellent IT customer service by resolving incidents and requests quickly and effectively. Oversee onboarding, training, goal-setting, and performance evaluation of regional IT staff based on SLAs, KPIs, CSAT, and project outcomes. Balance team priorities between daily support, global IT initiatives, and local business projects. Act as a key liaison between regional business stakeholders and the global IT organization. Ensure consistent communication and knowledge sharing across IT teams. Continuously improve support processes and develop team capabilities to meet evolving business needs. Maintain and update site support documentation annually to ensure continuity. Manage regional IT budgets, stock levels, and procurement of equipment to meet user and project needs. What Makes You the Right Fit Bachelor's degree in Computer Science, Engineering, or a related field. 5+ years of experience managing IT teams, including contractors and outsourced staff. Proven ability to lead in a multicultural, international environment. Strong communication skills, both written and verbal, with fluency in English. Solid understanding of Service Level Management, Incident, Problem, and Change Management. Experience in client deployment, configuration, and end-user computing. Skilled in stakeholder management and building relationships across all levels. Strong analytical, reporting, and presentation capabilities. ITIL Service Manager certification. Prince II Practitioner or equivalent project management certification. Experience leading IT projects of varying sizes in a global setting. Be part of a purpose-driven company shaping the future of sustainable innovation. Work in a diverse, inclusive, and collaborative global environment. Opportunities for professional growth and development. Competitive compensation and benefits package. Flexible work arrangements to support work-life balance. Access to cutting-edge technologies and global projects.Smo vodilni v svetu na področju okusa, vonja in prehrane, svojim strankam ponujamo širši nabor naravnih rešitev in pospešujemo našo strategijo rasti. Pri IFF verjamemo, da vaša edinstvenost sprosti naš potencial. Cenimo pester mozaik etnične pripadnosti, nacionalnega porekla, rase, starosti, spola ali statusa veterana. Prizadevamo si za vključujoče delovno okolje, ki vsakemu od naših kolegov omogoča, da v službo prinese svoj pristen jaz, ne glede na vero, spolno identiteto; izražanja, spolne usmerjenosti ali invalidnosti.Visit to learn more