Director, Operations & Planning - Global Brand

Job Description

We're seeking a senior marketing leader who thrives in ambiguity, brings clarity to complexity, and turns creative ambition into seamless delivery. The Operations & Planning Director keeps the Global Brand engine running - aligning strategy, creativity, and execution to deliver inspiring brand experiences at scale!

We offer a hybrid working model called Best of Both: three days in our London office and up to two days from home. Please note that relocation assistance is not available for this position.

Core Responsibilities

• Define and lead the operational strategy for the Global Brand team, setting priorities, performance measures, and ways of working.
• Own brand wide budget planning and resource allocation, optimising investment to maximise impact.
• Establish scalable processes, tools, and governance models that enable consistency, creativity, and excellence.
• Lead annual planning, ensuring alignment between strategic priorities, delivery achievements, and resource plans.
• Maintain a central view of the global brand calendar, coordinating across markets, product groups, and global functions.
• Partner with brand leaders to ensure operational readiness and flawless execution of major global initiatives.
• Build and encourage a high performing operations team that champions collaboration, accountability, and continuous improvement.

Play your part in our team succeeding

This role powers the end to end operational engine of the Global Brand team - setting strategy, driving resources, and building the systems and culture that make large scale brand delivery possible. From strategy and governance to campaigns and culture, every initiative depends on this role to land on time, on budget, and at world class quality. It's a unique opportunity to make impact at scale and help shape how the brand grows globally!

Do you have what it takes?

• Proven success leading large scale marketing or brand operations within a global organisation or complex matrix.
• Strategic and analytical approach with a talent for transforming ambiguity into clarity and structure.
• Deep expertise in marketing workflows, budgeting, and process optimisation.
• Strong stakeholder management skills - aligning senior leaders and cross functional teams with ease.
• Track record of designing scalable systems and tools that fuel creative excellence.
• Confident communicator, capable of distilling complex operational detail into clear strategic insight.
• Skilled at balancing creativity with rigour - ensuring quality, speed, and accountability coexist.
• Experienced people leader who builds empowered, collaborative, high performing teams.

Applications are reviewed on an ongoing basis. However, please note we do amend or withdraw our jobs and reserve the right to do so at any time, including prior to any advertised closing date. So, if you're interested in this role we encourage you to apply as soon as possible.

What's in it for you?

Here is what you can expect:

Family Care Leave - We offer enhanced paid leave options for those important times.

Insurances - All colleagues are covered by our life and disability insurance which provides protection and peace of mind.

Wellbeing - We want our people to feel well and thrive. We offer resources and benefits to nurture physical and mental wellbeing along with opportunities to build community and inspire creativity.

Colleague Discount - We know you'll love to build, so from day 1 you will qualify for our generous colleague discount.

Bonus - We do our best work to succeed together. When goals are reached and if eligible, you'll be rewarded through our bonus scheme.

Workplace - When you join the team you'll be assigned a primary workplace location i.e. one of our Offices, stores or factories. Our hybrid work policy means an average of 3 days per week in the office. The hiring team will discuss the policy and role eligibility with you during the recruitment process.

Children are our role models. Their curiosity, creativity and imagination inspire everything we do. We strive to create a diverse, dynamic and inclusive culture of play at the LEGO Group, where everyone feels safe, valued and they belong.

The LEGO Group is highly committed to equal employment opportunity and equal pay and seeks to encourage applicants from all backgrounds (e.g. sex, gender identity or expression, race/ethnicity, national origin, sexual orientation, disability, age and religion) to apply for roles in our team.

The LEGO Group is fully committed to Children's Rights and Child Wellbeing across the globe. Candidates offered positions with high engagement with children are required to take part in Child Safeguarding Background Screening, as a condition of the offer.

Thank you for sharing our global commitment to Children's Rights.

Just imagine building your dream career. Then make it real.

Join the LEGO team today.