Director of Solutions Engineering

We're the creators of hx Renew, the world's first pricing decision intelligence platform, purpose-built for the complexities of small, sparse, or fragmented insurance data. Recognised as the InsurTech Product of the Year, hx Renew empowers insurers to build sophisticated models in Python and React, reducing time-to-model from months to weeks or even days.

hx Renew is transforming insurance with customers like Aviva, Convex, and Inigo, doubling revenue in 2023, and achieving a $73M Series B from a16z and Battery Ventures. On track to become an InsurTech Unicorn, we aim to reach $100M revenue in the next 2-3 years.

hx's Solutions Engineering Team thrives at the intersection of sales and engineering. Solutions Engineers are trusted technical experts who articulate technology and product positioning to executive, business, and technical audiences. They serve as primary technical support for field sales, driving the technology evaluation stage and ensuring success for hyperexponential's prospects and customers. Collaborating with sales counterparts, the team strategically guides customers toward commercial partnerships while addressing complex technical challenges.

The impact now expected from this hire spans strategic customer enablement, internal stakeholder influence, and leadership succession, requiring a recalibration of both level and budget. You'll bring strategic vision and operational excellence to drive our Global Solutions Engineering function forward in this critical growth phase.

Leadership & Team Building

• Lead and develop a high-performing team of 6+ Solutions Engineers across the UK and US, transforming teams into high-impact contributors

• Operate independently with minimal supervision, making significant strategic decisions autonomously

• Advocate effectively for the team's needs and wider team strategy at leadership level

• Create scalable development plans for team members to ensure readiness for high-stakes customer engagements

Strategic Influence

• Go "toe to toe" with directors across revenue function and senior external stakeholders

• Partner with sales leadership to align Solutions Engineering strategy with regional and global revenue goals

• Represent the Solutions Engineering function at executive level, influencing cross-functional initiatives

• Drive strategic decisions around team structure, processes and tooling to support business growth

Sales Enablement & Technical Excellence

• Oversee the design and delivery of engaging product demonstrations tailored to client needs

• Lead complex proof-of-value projects that showcase platform flexibility and business value

• Address high-stakes technical RFPs, RFIs, and due diligence requests with precision

• Serve as the ultimate subject matter expert in industry challenges and articulate hx Renew's ROI

Customer Success & Innovation

• Partner with strategic customers to align technical solutions with their business objectives

• Drive innovation in the creation of reusable demo assets, code libraries and technical collateral

• Develop scalable strategies to expedite sales processes through automation and AI

• Act as a liaison between customer needs and product roadmap, identifying market opportunities
  

Core Competencies

• Credible: Trusted as a technical advisor through expertise and strong interpersonal skills

• Strategic: Able to operate independently, make significant decisions autonomously, and influence at executive level

• Technical: Proficient in software development (Python preferred) and systems integration

• Client-Centric: Customer-focused, ensuring positive experiences for all stakeholders

• Business-Savvy: Driven by ROI and efficiency, standardising repeatable processes
  

• Proven experience in a senior Solutions Engineering or pre-sales leadership role

• Demonstrated success managing 6+ team members across locations

• Clear examples of transforming underperforming and/or new teams

• Strong software development skills in Python

• Sound knowledge of integration patterns, databases, networking, and authentication protocols

• Exceptional communication skills to engage technical and non-technical audiences alike

• Track record of operating independently with minimal supervision

Bonus Points

• Familiarity with insurance technology or actuarial modelling

• Share options

• £5,000 for individual and group training and conference budget

• 25 days holiday plus 8 bank holiday days (33 in total)

• Company pension scheme via Penfold

• Mental health and therapy provision via Spectrum.life

• Individual wellbeing allowance via Juno

• Private healthcare insurance through AXA

• Top-spec equipment (laptop, screens, adjustable desks, etc)

• Regular remote & in-person hackathons, lunch & learns, socials and games nights

• Team breakfasts and lunches, snacks, drinks fridge, fun Ministry

• Huge opportunity for personal development and mastery as we grow together!

Please note that background checks will be conducted as part of the hiring process to ensure compliance with our governance policies. We handle all background checks sensitively and in full compliance with relevant regulations. All applicant data will be processed in accordance with data protection regulations and our privacy policy.