Director of Risk
Posted 4 hours 32 minutes ago by NHS
£98,000 - £120,000 Annual
Permanent
Full Time
Other
Newcastle Upon Tyne, City, United Kingdom, NE3 1XW
Job Description
Are you ready to lead risk management at a national scale and make a real difference to the NHS?We're looking for a dynamic and forward-thinker to join our Senior Leadership Team and act as Chief Risk Officer at NHS Business Services Authority (NHSBSA). This is a unique opportunity to shape the future of risk and assurance across a complex, high-impact organisation that touches millions of lives every day.
You'll play a pivotal role in embedding a culture of resilience, governance and innovation, ensuring we operate with confidence and foresight. You'll bring an enterprise-wide perspective on risk, understanding the consequences of decisions and ensuring effective mitigations are in place to protect the organisation and enable progress as we navigate a challenging landscape. If you're passionate about strategic leadership, influencing at the highest level, and driving transformation, this could be the role for you.
What do we offer?
As Director of Risk, you'll lead the development and delivery of NHSBSA's enterprise-wide risk and assurance strategy. You'll:
About us Working for your organisation
Here at the NHS Business Services Authority (NHSBSA), what we do matters. We manage the NHS Pension scheme, process prescription payments and much more. Our services are used by NHS organisations, contractors and the public: we're proud to be part of something meaningful, that touches millions of lives. We design our services around customer needs and place people at the heart of our organisation.
That's why when you join us, you'll be empowered and supported to help your career grow. As one of the UK's Best Big Companies to work for, we're connected to our values: Collaborative, Adventurous, Reliable and Energetic. We care about our people, our purpose, and your progress.
We strive to offer a fantastic colleague experience, where every colleague is heard, supported and respected. Wellbeing, diversity and inclusion is at the centre of this, and you can join our Lived Experience Networks who help us bring our authentic selves to work.
We're committed to being a flexible employer and we try to offer a working pattern that suits you where possible, through hybrid working, flexible hours and more. Alongside a competitive salary with pay progression, we offer a people-centric benefits package, connecting you to the rewards and benefits you value most!
Ready to join us in delivering business service excellence to the NHS, helping people live longer, healthier lives? Apply today and see where the NHSBSA can take you. We are people connected to care.
Job responsibilities Job Purpose
NHS Business Services Authority (NHSBSA) is a unique Special Health Authority with over 4,000 colleagues, an Arms Length Body of the Department of Health. The NHSBSA is a forward thinking, innovative organisation. We help the NHS to run efficiently by delivering platforms and services to support the entire NHS Workforce, Primary Care, and millions of UK citizens.
We are responsible for providing a complex range of critical services to support the priorities for the NHS, Government and local heath economies. Our platforms, systems and services touch countless lives, facilitating the flow of around £100 billion in NHS funds annually and supporting over three million present, past and future NHS colleagues throughout their careers and beyond The NHSBSAs vision is to be the provider of national, at scale business services for the health and social care system, transforming and delivering these services to maximise efficiency to meet customer expectations. The NHSBSA provides platforms and services at scale and nationally, utilising leading-edge technology so that we deliver great taxpayer value and provide huge savings for the NHS which can be reinvested in frontline care.
The NHSBSA has an ambitious vision for the future and strong values that drive our commitment tohigh quality and efficient services delivered by compassionate and caring people. Our values of Collaborative, Adventurous, Reliable and Energetic (CARE) are at the heart of who we are, and we are proud these are at the heart of every role in our organisation.
Risk management is at the heart of NHSBSAs decision making, enabling the organisation to operate with confidence, resilience, and foresight. The postholder will act as Chief Risk Officer to provide strategic leadership for risk and integrated assurance, embedding frameworks and processes that safeguard services, strengthen organisational resilience, and support innovation and efficient delivery.
You will champion the integration of risk management and assurance across the organisation, shaping NHSBSAs risk culture and governance approach, and enhancing the maturity of the organisations risk capability. As a Senior Leader and member of the Leadership Team, you will define and deliver an ambitious strategy for risk and resilience, influencing the organisations strategic position within the broader health and care system and ensuring long-term sustainability, agility, and trust.
Job summary:
This role will provide strategic, technical and professional expertise to deliver a comprehensive and forward-looking Risk Management agenda. You will be responsible for setting and implementing the NHSBSAs enterprise-wide approach to risk, resilience and assurance, ensuring that the organisation anticipates, understands and effectively manages strategic, operational, financial and compliance risks. You will maximise the use of resources within your remit, set and achieve key performance indicators and break-even budgets, and ensure value is delivered through proportionate, well-designed controls and governance frameworks. Alongside this, you will identify and deliver significant improvements to the organisations risk maturity, embedding an integrated approach to risk that enhances decision-making, strengthens accountability and supports the achievement of NHSBSAs strategic objectives.
You will operate confidently in ambiguity, creating clarity where needed and shaping the organisations approach to risk management and assurance. You will define and refine the vision, scope and operating model for the function, embedding the frameworks and behaviours needed for a mature, enterprise-wide risk environment.
As a member of the NHSBSA Senior Leadership Team, you will play a key role in shaping the organisations culture and direction, maintaining world-class levels of engagement across your teams and influencing positive behaviours across the wider organisation. Leading a diverse and high-performing workforce, you will inspire, develop and empower colleagues to build capability in risk management and assurance, ensuring consistency, confidence and professionalism in how risk is understood and managed across all areas of the business. You will also foster strong, trusted relationships with internal and external stakeholders, including regulators, auditors and system partners, to enhance transparency, confidence and collaboration.
As Chair of the Executive Risk Committee (ERC), you will oversee the organisations key risks, ensuring operations remain within the Board-approved Risk Appetite. Independent of the first line of defence, you will work closely with the Chief People Officer, CEO, Executive Directors, and wider leadership team to ensure that risks are well-understood, monitored, and managed. The postholder will report directly to the Chief People Officer, with a dotted reporting line to the CEO, and will also maintain an independent reporting line to the Chair of the Board Audit & Risk Management Committee (ARMC), thereby safeguarding independence. The post holder will use risk insights and analysis to provide direct assurance to the Executive and the Board, forming and communicating clear, evidence-based opinions on key strategic decisions at the highest levels of the organisation.
As the NHSBSAs Director responsible for the second line of defence, you will oversee the design and delivery of strategies, frameworks, and policies that uphold high standards of governance and compliance with government and NHS requirements. You will lead risk assurance activity, providing professional oversight and constructive challenge to strengthen control environments across all functions.
With a forward-thinking, commercially astute, and collaborative approach, you will define and deliver an ambitious strategy for risk management and assurance that enhances the organisations resilience, performance . click apply for full job details
You'll play a pivotal role in embedding a culture of resilience, governance and innovation, ensuring we operate with confidence and foresight. You'll bring an enterprise-wide perspective on risk, understanding the consequences of decisions and ensuring effective mitigations are in place to protect the organisation and enable progress as we navigate a challenging landscape. If you're passionate about strategic leadership, influencing at the highest level, and driving transformation, this could be the role for you.
What do we offer?
- 27 days annual leave, rising to 29 days after five years' service and 33 days after ten years' service + public holidays
- Excellent pension, 23.7% employer contribution
- Active wellbeing and inclusion networks
- NHS Car Lease Scheme
- Access to a wide range of benefits and high-street discounts
As Director of Risk, you'll lead the development and delivery of NHSBSA's enterprise-wide risk and assurance strategy. You'll:
- Define and embed our risk management framework, ensuring compliance with NHS and UK Government standards.
- Chair the Executive Risk Committee, providing assurance to the Board and Executive Team.
- Drive cultural change, building risk capability and confidence across the organisation.
- Oversee integrated assurance and internal audit planning, ensuring governance remains robust and fit for purpose.
- Lead and inspire a high-performing team, fostering collaboration and continuous improvement.
- Influence senior stakeholders, regulators and system partners to strengthen trust and transparency.
About us Working for your organisation
Here at the NHS Business Services Authority (NHSBSA), what we do matters. We manage the NHS Pension scheme, process prescription payments and much more. Our services are used by NHS organisations, contractors and the public: we're proud to be part of something meaningful, that touches millions of lives. We design our services around customer needs and place people at the heart of our organisation.
That's why when you join us, you'll be empowered and supported to help your career grow. As one of the UK's Best Big Companies to work for, we're connected to our values: Collaborative, Adventurous, Reliable and Energetic. We care about our people, our purpose, and your progress.
We strive to offer a fantastic colleague experience, where every colleague is heard, supported and respected. Wellbeing, diversity and inclusion is at the centre of this, and you can join our Lived Experience Networks who help us bring our authentic selves to work.
We're committed to being a flexible employer and we try to offer a working pattern that suits you where possible, through hybrid working, flexible hours and more. Alongside a competitive salary with pay progression, we offer a people-centric benefits package, connecting you to the rewards and benefits you value most!
Ready to join us in delivering business service excellence to the NHS, helping people live longer, healthier lives? Apply today and see where the NHSBSA can take you. We are people connected to care.
Job responsibilities Job Purpose
NHS Business Services Authority (NHSBSA) is a unique Special Health Authority with over 4,000 colleagues, an Arms Length Body of the Department of Health. The NHSBSA is a forward thinking, innovative organisation. We help the NHS to run efficiently by delivering platforms and services to support the entire NHS Workforce, Primary Care, and millions of UK citizens.
We are responsible for providing a complex range of critical services to support the priorities for the NHS, Government and local heath economies. Our platforms, systems and services touch countless lives, facilitating the flow of around £100 billion in NHS funds annually and supporting over three million present, past and future NHS colleagues throughout their careers and beyond The NHSBSAs vision is to be the provider of national, at scale business services for the health and social care system, transforming and delivering these services to maximise efficiency to meet customer expectations. The NHSBSA provides platforms and services at scale and nationally, utilising leading-edge technology so that we deliver great taxpayer value and provide huge savings for the NHS which can be reinvested in frontline care.
The NHSBSA has an ambitious vision for the future and strong values that drive our commitment tohigh quality and efficient services delivered by compassionate and caring people. Our values of Collaborative, Adventurous, Reliable and Energetic (CARE) are at the heart of who we are, and we are proud these are at the heart of every role in our organisation.
Risk management is at the heart of NHSBSAs decision making, enabling the organisation to operate with confidence, resilience, and foresight. The postholder will act as Chief Risk Officer to provide strategic leadership for risk and integrated assurance, embedding frameworks and processes that safeguard services, strengthen organisational resilience, and support innovation and efficient delivery.
You will champion the integration of risk management and assurance across the organisation, shaping NHSBSAs risk culture and governance approach, and enhancing the maturity of the organisations risk capability. As a Senior Leader and member of the Leadership Team, you will define and deliver an ambitious strategy for risk and resilience, influencing the organisations strategic position within the broader health and care system and ensuring long-term sustainability, agility, and trust.
Job summary:
This role will provide strategic, technical and professional expertise to deliver a comprehensive and forward-looking Risk Management agenda. You will be responsible for setting and implementing the NHSBSAs enterprise-wide approach to risk, resilience and assurance, ensuring that the organisation anticipates, understands and effectively manages strategic, operational, financial and compliance risks. You will maximise the use of resources within your remit, set and achieve key performance indicators and break-even budgets, and ensure value is delivered through proportionate, well-designed controls and governance frameworks. Alongside this, you will identify and deliver significant improvements to the organisations risk maturity, embedding an integrated approach to risk that enhances decision-making, strengthens accountability and supports the achievement of NHSBSAs strategic objectives.
You will operate confidently in ambiguity, creating clarity where needed and shaping the organisations approach to risk management and assurance. You will define and refine the vision, scope and operating model for the function, embedding the frameworks and behaviours needed for a mature, enterprise-wide risk environment.
As a member of the NHSBSA Senior Leadership Team, you will play a key role in shaping the organisations culture and direction, maintaining world-class levels of engagement across your teams and influencing positive behaviours across the wider organisation. Leading a diverse and high-performing workforce, you will inspire, develop and empower colleagues to build capability in risk management and assurance, ensuring consistency, confidence and professionalism in how risk is understood and managed across all areas of the business. You will also foster strong, trusted relationships with internal and external stakeholders, including regulators, auditors and system partners, to enhance transparency, confidence and collaboration.
As Chair of the Executive Risk Committee (ERC), you will oversee the organisations key risks, ensuring operations remain within the Board-approved Risk Appetite. Independent of the first line of defence, you will work closely with the Chief People Officer, CEO, Executive Directors, and wider leadership team to ensure that risks are well-understood, monitored, and managed. The postholder will report directly to the Chief People Officer, with a dotted reporting line to the CEO, and will also maintain an independent reporting line to the Chair of the Board Audit & Risk Management Committee (ARMC), thereby safeguarding independence. The post holder will use risk insights and analysis to provide direct assurance to the Executive and the Board, forming and communicating clear, evidence-based opinions on key strategic decisions at the highest levels of the organisation.
As the NHSBSAs Director responsible for the second line of defence, you will oversee the design and delivery of strategies, frameworks, and policies that uphold high standards of governance and compliance with government and NHS requirements. You will lead risk assurance activity, providing professional oversight and constructive challenge to strengthen control environments across all functions.
With a forward-thinking, commercially astute, and collaborative approach, you will define and deliver an ambitious strategy for risk management and assurance that enhances the organisations resilience, performance . click apply for full job details