Director of Customer Success - AI-Driven Growth

OfficeRnD seeks a Director of Customer Success to own the retirement, retention and experience for the Flex product line. You will lead distributed CS/AM teams across the UK and beyond, shaping the operating model and cross-functional outcomes.

The role combines leadership with hands-on execution, requiring a strategic mindset, strong communication with executives, and occasional travel to London. Hybrid role with 2 days in the office weekly.