Director of Customer Outcomes, Regulatory & Data Controls

Lloyds Bank plc is looking for a Head of Function, Customer Outcomes, Regulatory & Data Controls in Birmingham. This senior leadership role will be responsible for driving effective regulatory delivery and control management, ensuring optimal customer outcomes while leading a team of c90 colleagues. The ideal candidate will have over 10 years of experience in enterprise risk and control frameworks with strong leadership capabilities. Competitive salary and hybrid working options are offered, alongside extensive benefits including a generous pension and bonus scheme.