Director Global Quality

Overview

The Director, Global Quality is responsible for defining, leading, and governing enterprise-wide initiatives that reduce Cost of Poor Quality (COPQ) and improve operational efficiency. This role establishes strategy, standards, and execution frameworks for defect prevention, process capability improvement, and root cause elimination across all business units and regions.

The Director, Global Quality leads the development and continuous improvement of the Quality Management System (QMS), fostering a culture of excellence, accountability, and precision across all projects and facilities.

Responsibilities

Lead cross functional programs that eliminate systemic drivers of scrap, rework, warranty, field failures, compliance deviations, and service defects.

Deploy standardized problem solving methodologies and ensure consistent global adoption.

Build and manage a global COPQ dashboard, ensuring accurate classification, measurement, and financial validation of quality related losses and trends.

Partner with Operations, Quality, Engineering, Supply Chain, and Finance to identify high impact improvement opportunities and prioritize the project portfolio.

Coordinate implementation and sustainment of operational improvements, ensuring handoff to line ownership.

Provide expert coaching to site and regional leaders on process improvement tools, statistical analysis, and design for quality practices.

Lead global root cause investigations for major quality incidents and oversee implementation of sustainable corrective actions.

Standardize best practices, work processes, use of technology and control plans across sites to improve first pass yield, reduce variability, and enhance process capability.

Develop and own the global COPQ reduction strategy, including targets, performance frameworks, and reporting standards.

Job Specific Education Required

Bachelor's degree in engineering, metallurgy, welding engineering, or related field (Master's preferred).

Seasoned professional with progressive experience in welding/fabrication quality management within the energy sector (oil & gas, renewables, or power).

Work Experience Required

Strong technical expertise in energy industry operational requirements, particularly within Oil & Gas, Renewables, and Infrastructure sectors.

Skills & Knowledge Required

Technical excellence in operations and fabrication processes.

Strategic leadership with a hands on approach to problem solving.

Strong understanding of international codes, standards, and customer specifications.

Continuous improvement mindset with a focus on data driven decision making.

Excellent interpersonal skills for cross functional collaboration and client engagement.

High ethical standards, safety focus, and commitment to quality integrity.

Requirement to Travel

Estimated requirement to travel circa 15% of time.