Digital/AI Transformation Consultant

Overview

We've partnered with a leading Investment Bank seeking a Digital Experience (DX) Change Consultant for their London team on a permanent basis. This newly created role is crucial to a high-profile, greenfield transformation programme, allowing you to shape their digital transformation strategy with cutting-edge technologies. You'll collaborate with senior stakeholders to drive impactful change and work at the forefront of innovation, making a tangible difference in the business.

Key Responsibilities

• Support the establishment of the Operations DX & Transformation Kaizen framework.
• Identify improvement opportunities across EMEA Operations.
• Propose process enhancements using tools like BPR, automation, AI, and more.
• Develop and manage comprehensive project plans, tracking key performance indicators and milestones.
• Ensure smooth handover to business as usual (BAU) with clear documentation.

Skills and Requirements

• Must have experience working at a Big 4 consulting firm.
• Proven track record in end-to-end digital transformation initiatives within the banking sector.
• Strong business analysis skills with hands-on experience using transformation tools like business process re-engineering and automation.
• In-depth knowledge of Change Management and project delivery methodologies.
• Strong stakeholder management skills with the ability to communicate effectively to diverse audiences.

About the job

• Contract Type: Permanent
• Specialism: Projects & Transformation
• Focus: Business Analyst
• Workplace Type: Hybrid
• Experience Level: Associate
• Location: City of London
• Industry: Financial Services
• Salary: £70,000 - £85,000 per annum + bonus, benefits
• Job Reference: H1QT3Z-57A3138A
• Date posted: 16 January 2026
• Consultant: Rachel Penrhys Evans

Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates