Digital Transformation Business Consultant (Middle East Travel & Tourism)

Digital Tourism Business / Management Consultant - UK contract, Middle East client

Digital Business Consultancy (definition/documentation/presentation) background

Travel & Hospitality industry experience a definite bonus

Any experience of working within the Middle East (UAE or KSA ideally)

UK/remote based, but able to travel (trips no longer that 1-2 weeks max and planned on an ad-hoc basis (3-4 trips during the year)

Define, agree and mobilise Digital Tourism Target Operating Model

Define Tourism's digital Services Assurance Integration and Management Framework (Strategy, Design, Build, Run)

Implement the Governance Framework & Structures for:

• Risk Management
• Change, Configuration and Control Body
• Partner Integration Framework
• Acceptance into Service Framework
• Issues & Requests Management

Define Tourism's digital support model and framework to enable the seamless visitor experience and robust support services

Define the high-level Capability and Maturity Model for Digital Tourism

Define and publish the Common Framework to align Business and IT

Define the Visitor Care strategy, digital toolsets requirements and stand-up Visitor Care

Define the Digital Communications strategy & requirements across the Common Framework (Strategy, Design, Build & Run)

Support development of a business case (eg, rough order of magnitude cost elements, vendor quotes) and statements of work to tender for services and budget

This advert was posted by Staffworx Limited - a UK based recruitment consultancy supporting the global E-commerce, software & consulting sectors. Services advertised by Staffworx are those of an Agency and/or an Employment Business.

Other suitable opportunities are available at