Digital Performance Analyst - SC, Data, GDS

Digital Performance Analyst
Location: UK-wide (Hybrid working with occasional travel)
Salary: £56,000 - £75,000 + Excellent Benefits
Security Clearance: SC Cleared or Eligible

About the Organisation
This is an opportunity to join a forward-thinking organisation delivering high-impact digital and data solutions across the UK public sector. Known for its commitment to excellence and innovation, the company works on complex, large-scale programmes that improve services and outcomes for citizens. You'll be part of a collaborative, agile team that values curiosity, integrity, and user-centred design-working on meaningful projects that shape the future of digital government.

The Role
As a Digital Performance Analyst, you will be responsible for designing and implementing performance measurement frameworks, analysing service data, and helping teams make evidence-based decisions. You'll work within agile, multidisciplinary teams to ensure digital services are meeting user and business needs-translating complex data into clear, actionable insights.

This role offers the opportunity to work across multiple government departments and public sector programmes, contributing to the delivery of accessible, inclusive, and high-performing digital services.

Key Responsibilities
* Define, collect, and analyse performance data to assess service effectiveness and user impact.
* Develop and maintain dashboards and reporting tools using platforms such as Power BI, Tableau, Looker Studio, Google Analytics 4, BigQuery, and Google Tag Manager.
* Collaborate with developers, designers, and delivery teams to embed data-driven decision-making throughout the service life cycle.
* Translate complex datasets into accessible insights for technical and non-technical audiences.
* Support GDS assessments by providing robust evidence aligned with the Government Digital Service performance framework.
* Work with cloud-based platforms (eg AWS, Google Cloud Platform) to support scalable analytics solutions.
* Contribute to communities of practice and support Junior Analysts through mentoring and knowledge sharing.
* Advocate for inclusive, user-centred design and sustainable service delivery.

Essential Skills & Experience
* Experience in performance analysis, data analytics, or a related field within digital service delivery.
* Strong proficiency in data tools and languages: SQL, Python, R, Excel.
* Expertise in data visualisation and dashboard development using tools like Power BI, Tableau, Google Analytics, Looker Studio, and Google Tag Manager.
* Practical understanding of Government Digital Service (GDS) standards and experience applying GDS design principles in digital service delivery.
* Experience working with UK Central Government departments or regulated public sector environments.
* Ability to simplify complex data and communicate insights effectively across disciplines.
* Experience working with technical teams to ensure data is Embedded in service design.
* Understanding of cloud technologies and their role in scalable data solutions.
* Strong stakeholder engagement and communication skills.

Desirable Attributes
* Experience contributing to Centres of Excellence or analytics communities.
* Consultancy experience or exposure to client-facing environments.
* Understanding of how performance data can support environmental and social impact goals.
* Familiarity with sustainable service design principles.

Security Clearance
To be appointed, candidates must be eligible for Security Check (SC) clearance. This requires continuous residence in the UK for the past 5 years and other standard pre-employment checks.

Disclaimer
Adecco is acting as an Employment Agency. We are an equal opportunities employer and a listed supplier for this role. Your CV will be handled with the utmost confidentiality, and we will always consult you before submitting it to any client.