Digital Experience & Content Manager

This is an exciting opportunity to manage and optimise a multi-market digital ecosystem, overseeing website content, product launches, customer journeys and platform enhancements across multiple international markets. Working with cross-functional stakeholders and agency partners, you'll drive digital performance, improve online experiences and help shape the future digital roadmap through data-driven insights and emerging technologies.

Client Details

Our client is a well-established international business with a strong presence across multiple markets and a reputation for delivering high-quality products and customer experiences. They offer a collaborative environment focused on innovation, continuous improvement and long-term growth.

Description

• Manage and coordinate website content, product launches and digital updates across multiple international markets.
• Act as the central liaison between marketing, product, local market teams, agencies and development partners.
• Oversee CMS content management, localisation and deployment of customer-facing digital assets.
• Lead the planning and delivery of website and platform enhancements from briefing through to launch.
• Support the optimisation of customer journeys, website performance and user experience.
• Drive SEO, GEO and digital visibility initiatives to improve engagement and conversion.
• Use web analytics and customer insights to identify opportunities and make data-driven recommendations.
• Maintain product information, technical content and digital assets across online platforms.
• Manage external agencies and suppliers, ensuring projects are delivered on time and within budget.
• Support digital innovation initiatives, including AI-powered experiences and emerging technologies.
• Ensure consistency, governance and best practice across digital platforms and international deployments.

Profile

• Proven experience in digital content, website management, digital marketing or customer experience roles.
• Strong project management skills, with the ability to coordinate multiple stakeholders, markets and priorities simultaneously.
• Experience managing website content through CMS platforms and delivering digital projects from concept through to launch.
• Good understanding of SEO, GEO and website optimisation principles, with a data-driven approach to improving performance.
• Confident using web analytics and customer insights to identify opportunities and enhance digital journeys.
• Experienced in working cross-functional teams, agency partners and international stakeholders.
• Commercially minded, highly organised and comfortable working in a fast-paced, multi-market environment.
• Excellent communication and relationship-building skills, with the ability to influence stakeholders at all levels.
• Proactive, detail-oriented and passionate about delivering best-in-class digital experiences.

Desirable

• Experience within the automotive, consumer goods, retail, eCommerce or wider consumer-facing sectors.
• Experience managing multilingual websites or digital platforms across multiple international markets.
• Knowledge of CRM, lead management or digital customer engagement platforms.
• Exposure to digital transformation, personalisation, AI-powered experiences or emerging technologies.
• Experience supporting product launches, online configurators or complex customer-facing digital platforms.

Job Offer

• Competitive salary of £40,000 - £50,000
• Private Healthcare
• Pension Contribution
• Hybrid working in Berkshire (3 days office / 2 days home)
• Flexible working hours
• 25 days annual leave plus bank holidays
• Plus other benefits available