Digital Customer Success Manager - Growth & Community
Posted 7 hours 24 minutes ago by Magnet Forensics
£50,000 - £62,700 Annual
Permanent
Full Time
Call Centre / Customer Service Jobs
Not Specified, United Kingdom
Job Description
A leading digital investigation software company is seeking a Digital Customer Success Manager to enhance customer experiences through engagement strategies and data analytics. This role involves optimizing customer touchpoints, moderating community discussions, and creating tailored content for various customer personas. Candidates should have proven experience in digital customer success and excellent communication skills. The company offers a competitive salary and benefits, with a flexible hybrid work approach.