Digital Business Continuity & Disaster Recovery Manager

Digital Business Continuity & Disaster Recovery Manager page is loaded Digital Business Continuity & Disaster Recovery Manager Apply locations Worthing posted on Posted 2 Days Ago job requisition id JR6058

Closing Date

Location: Durrington, Worthing (Hybrid- 2 days a week)

Contract Type: Permanent

Salary: to 65K per annum (DOE) + bonus.

Hours: 37 hours

Are you ready to make a difference in the water & waste industry?

Southern Water are going through an immense digital transformation programme and require skilled and talented people to join our supportive and collaborative teams to deliver these transformation initiatives.

As Digital Business Continuity & Disaster Recovery Manager, you will be responsible for establishing, maintaining, and continually improving the Digital Business Continuity (BC) and Disaster Recovery (DR) capabilities across the organisation. As the sole BCP/DR specialist within the Digital department, you will ensure Digital services are resilient, recoverable, and aligned with business continuity objectives, regulatory requirements, and industry best practices.

You will collaborate closely with Digital teams, business stakeholders, and external partners to embed resilience into Digital service design, maintain compliance, and support recovery readiness.,

Responsibilities include:

Digital Disaster Recovery & Resilience Assurance & Testing - Develops, executes, and improves Digital DR testing strategies to ensure services can be recovered within defined RTOs and RPOs. Coordinates DR tests with internal teams and external providers, documenting lessons learned and ensuring corrective actions are implemented.

Business Continuity Planning & Assurance - Leads Digital's contribution to Business Continuity Planning (BCP), ensuring recovery strategies align with business needs. Conducts Business Impact Analyses (BIAs) and works with business teams to define critical systems and dependencies. Develops, maintains, and improves Digital BC plans.

Governance, Risk & Compliance - Ensures Digital DR/BC compliance with internal policies, regulatory requirements, and industry best practices. Supports audit processes by providing evidence of DR readiness and risk mitigation measures. Tracks Digital DR/BC risks and ensures mitigation actions are in place.

Stakeholder Engagement & Training - Acts as the Digital BCP/DR subject matter expert, providing guidance to business and Digital teams. Develops and delivers training to ensure Digital and business teams understand their roles in DR scenarios. Facilitates DR table top exercises and awareness sessions.

Technology & Service Resilience Improvements - Works with Digital Operations, Infrastructure, and Cloud teams to embed resilience into Digital services and infrastructure. Reviews new Digital services to ensure they meet recovery and continuity requirements. Identifies opportunities to improve DR capabilities through automation and new technologies.

Supplier & Third-Party Resilience Assurance - Engages with Digital suppliers and cloud providers to validate their DR capabilities and ensure contractually agreed service continuity measures are in place. Reviews third-party BC/DR documentation and ensures alignment with organisational needs. Works with procurement and Digital Commercial teams to embed resilience requirements into contracts.

Continuous Improvement & Lessons Learned Implementation - Analyses results from DR tests, real incidents, and audits to drive improvements in Digital resilience. Leads post-incident reviews focused on Digital service recoverability and implements enhancements to reduce downtime and operational risk. Stays updated on industry trends to evolve Digital DR/BC capabilities.

Skills & Knowledge required

• Proven experience in Business Continuity and Disaster Recovery management within a complex technology environment.
• Knowledge of relevant standards and frameworks (e.g. ISO 22301, ITIL, NIST, COBIT, ISO 62443, NIS, etc.).
• Experience conducting BIAs and developing technology recovery strategies.
• Strong stakeholder management skills, with the ability to engage both Digital and business teams.
• Experience planning and executing DR tests, including documentation of findings and improvements.
• Ability to influence senior stakeholders and drive cultural change in resilience practices.
• Relevant certification (e.g. MBCI, CBCI, CBCP) or equivalent experience.
• Strong communicator and able to engage all audiences.

Relevant SFIA Capabilities:

Continuity Management (COPL) - Level 5

Risk Management (BURM) - Level 4

Supplier Management (SUPP) - Level 4

What Do We Offer?

• 25 days annual leave+ Bank Holidays.
• Free annual flu jab and eye test vouchers.
• Pension contributions up to 11% (depending on your contribution).
• An employee assistance program.
• A network of sports and social clubs.
• Company and performance-related bonus.
• Life assurance equal to 4x salary.
• Salary sacrifice electric car scheme (after 6 months service).
• Health Cash Plan.
• Two paid volunteering days a year.
• Occupational health service.
• Discounts with over 800 popular retailers.
• Digital GP service.
• Study support may be available for job-related qualifications.
• Competitive maternity & paternity leave and flexible return to work options.
• Cycle to work scheme.

Does this opportunity excite you but you're not 100% sure if you meet all the requirements for the role? Or are you concerned that 'normal' office hours aren't possible given your personal circumstances? Whilst we can't accommodate every flexible working request, we'll try to find a practical solution. So why not engage with us and find out more about this role?

If this role isn't quite what you're looking for but are keen to be contacted about opportunities at Southern Water, you can register your details here: Introduce Yourself ()

Our customers are at the heart of everything we do, because delivering water for life is our core purpose. To achieve this, we need 24/7 support in place to resolve incidents quickly and efficiently. All our employees understand the importance of out-of-hours incident support - because when problems appear, fixing them is our top priority. That's why our people join together and support when and however needed to make sure our customers get the service they deserve. Joining the Southern Water family means you'll become part of our incident support team. During your interview, your manager will speak to you about any incident support rotas that apply to your position.

Privacy Statement:

Please note: If you are an existing Southern Water employee, you will need to confirm within your application that your Manager is aware of your application.

All applicants must be eligible to live and work in the UK. You will need to provide evidence of eligibility (e.g. a passport or long birth certificate and proof of NI) and current proof of address (dated within the last 3 months), will be required as part of the recruitment process. If you do not meet these criteria, your application will not be considered.