Digital Analyst

(Hybrid: 50% on-site, 50% remote)

Must be based in Belgium

As a Senior Digital Customer Journey Analyst, you will shape and optimise customer experiences across every digital touchpoint, driving performance, engagement, and satisfaction.

Key responsibilities

• Partner with Product Owners, testers, developers, and UX designers to enhance the digital customer journey.
• Translate business needs into clear objectives, KPIs, and actionable metrics.
• Design and implement tagging strategies in collaboration with Front End developers.
• Build insightful dashboards and monitor KPIs to drive continuous improvement.
• Deliver compelling data stories that influence decisions across all levels of the business.
• Promote a data-driven culture by enabling stakeholders to make informed choices.
• Coordinate cross-squad initiatives, aligning efforts through agile ceremonies and refinement sessions

Skills & Experience

• At least 4 years in digital analytics or a related role.
• Proficiency in Adobe Analytics and Contentsquare.
• Strong background in KPI definition, metrics, and tagging strategy.
• Ability to turn complex data into clear, impactful narratives.
• Familiarity with Agile methodology
• French and Dutch are a strong advantage.

You'll work in a collaborative environment where your expertise in data and storytelling will directly influence business performance.

Ready to take the next step in your digital analytics career? Apply today or email (see below)