Dietetics Admin Assistant
Posted 5 hours 27 minutes ago by NHS
The closing date is 06 May 2026
We are looking for a proactive and enthusiastic Dietetic Admin Assistant to join our dedicated admin team within dietetics at Worthing Hospital. We are based 5 minutes from the sea and town centre and with excellent transport links to London and Brighton
The successful candidate will be an experienced administrator have excellent communication skills, an eye for detail and pro active
The successful applicant will contribute to the delivery of an efficient and effective clinical administrative service to support the dietetic teams at Worthing Hospital
Knowledge of NHS systems and processes is valuable for the role.
Please ensure that you discuss with your line manager your application for internal secondment or fixed term contract prior to submission.
Main duties of the jobTo be responsible for provision of dietetic admin and to provide an efficient and reliable service for our Patients.
Ensuring the appropriate booking of dietetic out patient clinics.
Provide administrative support to the dietitians, including sending letters and patient information, answering telephones and directing appropriately. Ensuring the patient record systems are kept up to date and assisting with collating information. Managing the stock rotation of nutritional supplements. Booking meeting rooms.
About usAt UHSussex, diversity is our strength, and we want you to feel included to help us always deliver Excellent Care Everywhere, as shown in our Outstanding for Caring CQC rating. Your uniqueness and experiences will be part of our creative and innovative community where everyone is encouraged to succeed. We have a range of staff networks to help break down barriers, and can offer a buddy to help new members settle in. We're proud to be a Disability Confident Employer (Level 3) and a Veteran Aware Trust.
Job responsibilitiesPlease note: This role does not meet the minimum criteria for visa sponsorship under the current UK immigration rules, which set specific salary and skill thresholds. As such, we are unable to provide sponsorship for this post. Applicants will therefore need to already have the right to work in the UK to be considered. We include this information at the outset to provide clarity and avoid unnecessary inconvenience for applicants.
If you are applying using a Graduate visa as your right to work, you must have a minimum of 18 months remaining on your visa at time of application.
Main duties and responsibilities
Communication
Answer incoming telephone calls and enquiries into the department, in a professional, friendly, helpful and polite manner
Communicate messages to the Dietitians and other colleagues in an accurate and timely manner using message recording systems
Check the answer phone regularly and deal with enquiries or write up accurate messages
Make telephone calls to other departments, outside agencies and patients, as requested
Liaise with patients and families, Carers, Doctors, Nurses, Therapists, colleagues and other administration staff
Monitorthe departmental e mail accounts; delegating and escalating messages as appropriate.
Ensure systems such as Careflow are up to date to ensure monthly billing can be undertaken
Booking of rooms for meetings
Responsible for managing stock of nutritional supplements
Servicedelivery and improvement
Organise and manage your time
Arrange and book rooms for meetings.
Be versatile and adaptable to the demands of the team
Work without supervision and take the initiative as and when required.
People management and development
Responsible for carrying out duties in line with the Trusts e rostering processes, including managing rosters, supporting staff allocation, and contributing to effective budget reconciliation and workforce planning
Patient care delivery
Provide comprehensive administration support to the dietetic department
Print and send out letters when approved by the Dietitian with enclosures if needed
Sort incoming post to the department, date stamp and distribute
Be responsible for filing of all patients notes, letters and results etc. and the safe storage of medical notes
Provide cover for other administration staff during their leave; this may involve being the only administrator in the office at some times.
Book clinic appointments for patients using the Careflow system, send out routine appointment letters
Add new referrals using the Careflow system
Able to use software packages such as Microsoft Word, Powerpoint and Excel and the patient management system Careflow
Assist with gathering and amending performance data
Attend mandatory training updates as required.
Undertake training as necessary in line with the development of the post and as agreed with the line manager as part of the personal development process.
Achieve and demonstrate agreed standards of personal and professional development within agreed timescales.
Identify own learning needs and jointly plan training requirements with your line manager
Participate in the Trusts appraisal process to discuss how your role will help deliver the best possible care to our patients and help to deliver any changes in service.
Actively support research and audits within the department support collection of data and inputting.
This job description is an outline of the role and responsibilities. From time to time due to the needs of the service, we may ask you to flexibly undertake other duties that are consistent with your role and banding, including project work, internal job rotation and absence cover.
The job description and person specification may be reviewed on an ongoing basis in accordance with the changing needs of the department and the organisation.
Person Specification Qualifications/Experience- 5 GCSE's or equivalent
- Experience administrator with proven track record
- Experience of dealing with the public on the telephone
- Knowledge of NHS Polices and procedures
- Booking processes in acute hospital
- Experience of using Microsoft Excel at an advanced level
- Evidence of strong organisational skills
- Ability to write own letters to a good standard of English
- Evidence of good interpersonal skills
- Experience of using Microsoft Word at an advanced level
- Evidence of having championed diversity in previous roles
- Evidence of having undertaken own development to improve understanding of qualities issues
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer nameUniversity Hospitals Sussex NHS Foundation Trust (279)
£25,760 to £27,476 a year per annum pro rata