DevOps Engg II
Posted 10 hours 32 minutes ago by AtkinsRéalis
Job Summary
Passionate problem solver who works with customers and team alike to keep systems available, with exceptional communication skills and a proven ability to identify and resolve issues in a timely manner.
Key Experiences and requirements- 3-5 years of experience
- Experience working on cloud services
- Experience in database operation
- Experience working in production support, operations support and maintenance projects
- Experience in ticket management in an ITSM / helpdesk system
- Analyze and resolve production and non-production issues/incidents within set SLAs
- Identify the severity level of customer-impacting issues and react accordingly
- Investigate system logs to resolve production issues and restore services
- Provide RCA for production issues to avoid recurrence
- Regularly communicate incident/request status to impacted teams/customers
- Deploy, monitor and troubleshoot new software versions in production and non-production environments
- System debugging experience and skills
- Work closely with development and QA teams to address software bugs
- Identify trends in reported issues, report them and suggest possible solutions
- Experience in DevOps
- Identify and design procedures to eliminate manual processes in the team
- Excellent analytical and problem-solving skills
- Understanding of software architecture
- Knowledge of Windows, networks, firewalls, file shares, DNS, TCP/IP
- Knowledge of IT infrastructure
- Good reporting skills to explain issues clearly and efficiently
- Good documentation skills to write structured technical documents with diagrams and detailed explanations
- System (server, network and application) monitoring experience
- Good interpersonal communication skills with proficiency in written and spoken English
- Good team player
- If needed, able to develop software enhancements and/or carry out bug fixes
- Willingness to learn new technologies
Mandatory
- Microsoft .NET, C#, ASP.NET Core and WebAPI
- ReactJS, HTML
- SQL Server and PostgreSQL
- Cloud Services (Preferably Microsoft Azure)
- Familiarity with networking systems and protocols
- Git
- PowerShell and Bash
- Docker / Azure containers
Desired
- MySQL and Mongo
- Experience working in production support, operations support and maintenance projects
- GitHub
- Testing approaches such as TDD and BDD (NUnit, Jest)
- Good knowledge of Python and Django
- Experience with Azure DevOps
- Exposure to Agile methodologies
- GIS system
- ITIL process familiarity
- ETL
- B.E. CS, graduate with relevant experience
- IT industry certifications such as Microsoft Azure would be an added advantage
- Varied, interesting and meaningful work
- A hybrid working environment with flexibility and great opportunities
- Opportunities for training and, as the team grows, career progression or sideways moves
- An opportunity to work within a large global multi-disciplinary consultancy on a mission to change the ways we approach business as usual
We are committed to developing our people both personally and professionally. Our colleagues have access to a comprehensive training portfolio and development activities designed to help individuals grow. We also actively support staff in achieving corporate membership of relevant institutions.
Meeting Your NeedsTo help you get the most out of life in and outside of work, we offer employees a Total Reward program. If you identify as having a disability, tell us ahead of your interview and we will discuss any adjustments you might need.
Additional InformationWe are an equal opportunity, drug-free employer committed to promoting a diverse and inclusive community. We offer family-friendly, inclusive employment policies, flexible working arrangements and employee networks to support staff from different backgrounds. As an Equal Opportunities Employer, we value applications from all backgrounds, cultures and abilities.
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