Deteriorating Patient Team Administrator

Deteriorating Patient Team Administrator

An exciting opportunity has arisen for a full time (37.5 hours/per week) Band 3 Administrator to join the Deteriorating Patient Team and support the Professional Development Team on a permanent contract.

This is a varied role and will involve providing a comprehensive administrative support across the teams. Day to day activities will include coordinating resuscitation training, booking and coordinating national courses. Ordering stationery and supplies for training courses, maintaining databases and producing reports and general office duties.

You will need to be highly organised and organised and to deal with conflicting demands. Excellent communication skills, written and verbal are also essential.

Main duties of the job

To provide a fully comprehensive administration service, supporting the activity of theDeteriorating patient team/professional development team.This includes coordinating training; responding to queries and enquiries from inside and outside of the Trust to include local HigherEducation Institutes;maintainingdatabases and producing reports; supporting workforce initiatives and recruitment activity and general office duties.

About us

At the Dudley Group our patients and staff are at the heart of all that we do and that is to provide a world class service that aligns with our vision of "excellent health care, improved health for all". We are seeking to recruit staff who share our vision and values of making Dudley Group an incredible workplace.

As part of the NHS People Promise, your wellbeing is our priority, and we are committed to ensuring our employees achieve a healthy work-life balance supported by our flexible working options and by making reasonable adjustments where possible. We believe no-one should have to sacrifice family, friends, or their personal interests for work. We are a modern employer able to attract and retain high quality staff through our commitment to the NHS People Promise.

As an employer, we foster an inclusive environment where everyone feels valued, supported, and empowered to contribute their best. We want to ensure that our workforce is representative of the population we serve. More information - inclusive practice people promise.

Dudley Group offer many opportunities for our staff to develop and grow within their roles through our Learning & OD Team. These include topics such as communication, wellbeing, team development, cultural competency, and values.

Please click below to view our EDI page: Equality, Diversity, and Inclusion - The Dudley Group NHS Foundation Trust (dgft.nhs.uk)

Job responsibilities

Please refer to the attached job description for full details of the main duties and responsibilities that the post holder is required to undertake

Person Specification Qualifications and Education

• GCSE English Grade A-C or equivalent
• GCSE Maths Grade A-C or equivalent
• Level 3 NVQ in Business Administration (or working towards) or equivalent qualification

Communication Skills

• Effective communication skills to work with a range of individuals at a range of levels
• Ability to work on own initiative and organise workload without supervision
• Able to work with a great degree of flexibility and adaptability

Knowledge and Training

• Excellent knowledge of MS office applications e.g Word, Excel
• Maintain accurate computer based and manual records

Experience

• Previous administration and clerical experience
• Experience of supporting and co-ordinating programmes within NHS organisations
• Ability to take and transcribe minutes of meetings
• Experience of planning, coordinating organizing a broad range of activities
• Experience of diary management and coordinating activities
• Experience of working in the NHS

Analytical & Judgement Skills

• Ability to prioritise workload
• Practical approach to problem solving on a day to day basis

Planning Skills

• Good organisational skills
• Ability to work as part of a team

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Professional Development Team Co-ordinator