Deskside Support Engineer - 106093

Posted 16 hours 1 minute ago by Adecco

£19.84 Hourly
Contract
Not Specified
Other
Dublin, Dublin, Ireland
Job Description
IT Deskside Support Engineer

Dublin | 3-Month Contract | €19.84 per Hour | Onsite 5 Days Per Week

We're recruiting for an IT Deskside Support Engineer to join a leading global financial services organisation based in Dublin.

This is an excellent opportunity for a customer-focused IT Support professional who enjoys providing hands-on technical support in a fast-paced enterprise environment.

The Role

As an IT Deskside Support Engineer, you'll be responsible for providing onsite support to end users, managing incidents and service requests, and ensuring a high level of service across the business.

Key Responsibilities

  • Provide onsite deskside support for hardware, software and user-related issues
  • Manage incidents and service requests through to resolution
  • Troubleshoot Windows operating systems, laptops, mobile devices and peripherals
  • Support device deployments, imaging, configuration and asset management
  • Assist with user onboarding and offboarding activities
  • Administer Active Directory accounts and permissions
  • Support Microsoft 365 applications including Outlook and Teams
  • Provide meeting room and AV support where required
  • Maintain accurate ticket updates and documentation
  • Collaborate with wider technology teams to resolve complex issues

Skills & Experience

We're interested in speaking with candidates who have experience in:

  • IT Support, Desktop Support, Deskside Support or End User Support
  • Windows 10/11 troubleshooting
  • Active Directory administration
  • Microsoft 365 support
  • ServiceNow or similar ITSM/ticketing tools
  • Microsoft Intune, SCCM or endpoint management technologies
  • Device deployment, imaging and asset management
  • Excellent customer service and communication skills
  • Supporting users in an enterprise environment

Contract Details

  • Location: Dublin
  • Working Pattern: Onsite 5 days per week
  • Contract Length: 12 months
  • Rate: €19.84 per hour

Why Apply?

  • Opportunity to work within a global financial services environment
  • Enterprise-scale technology exposure
  • Collaborative and supportive team culture
  • Valuable experience supporting a large corporate user base