Deputy Store Manager

Location: On site / Co. Clare, Ireland
Job type: Permanent / Full-time
Sector and subsector: Retail Management
Salary: Competitive salary

Role

Deputy Store Manager

Contract

Permanent, hours rostered Monday to Sunday.

Benefits

• Development plan
• Employee discount
• Sick pay
• Pension
• Holidays

About You

An exciting opportunity has arisen for a Deputy Store Manager to join the Bunratty Castle and Folk Park Retail team in Co. Clare. The Deputy Manager will play a pivotal role in supporting the Store Manager in driving high performance and developing a service oriented culture within the store.

About the Role

The purpose of the role is to provide and deliver budgeted sales, team leadership, direction and coaching on all aspects of customer service and store operations to enable the team to achieve its KPI's and the overall department performance goals.

The ideal Manager will be driven, energetic, genuine, and passionate about retail, with the ability to lead a team and support the future direction of the store. You will be actively involved in motivating and developing a highly trained sales team to drive sales forward and achieve store targets. You will play a key role in adapting and applying clear practices and procedures across the store from logistics, administration, stock management, customer service and cash management.

Key Responsibilities

• Deliver 5 Star excellence in the Customer Experience
• Lead, motivate and empower your team
• Drive sales and KPI's in the store
• Drive operational standards throughout the departments, by developing opportunities and brand promotion
• Staff training and development in all aspects of the Customer experience, including brand and product knowledge

Additional Qualities

• Flexible and adaptable to working practices and store demands
• Genuine, sincere, honest, truthful, and open
• Energetic, bubbly, enthusiastic, passionate, and vibrant
• Ability to converse and engage with customers in a natural, warm, and polite manner
• Acknowledging, respecting, and building rapport with other team members
• Possess strong communication and interpersonal skills

Required Qualifications and Experience

• Commercial experience working with P&L's, driving sales and KPI's
• Leadership and people management skills
• Current managerial experience
• Several years of experience working as a manager
• Referral by a current Bunratty Castle & Folk Park employee