Deputy General Manager

Reed Recruitment are delighted to be recruiting for a Deputy General Manager in Armagh

Contract: Full-Time/Permanent

Reporting To: General Manager

Hours: Shift work including mornings, evenings, weekends and holidays

Salary: 50k

About the Role

We are seeking an experienced Deputy General Manager to support the day-to-day operations of a busy hotel. This role plays a key part in driving operational success, with a strong focus on food & beverage, guest satisfaction and cost control.

Key Responsibilities

• Support the overall management of hotel operations including rooms, food & beverage and events
• Lead and inspire teams through effective communication, training and performance management
• Oversee food & beverage operations, ensuring high standards, profitability and guest satisfaction
• Monitor budgets, control costs and help deliver financial targets
• Manage recruitment, staff engagement and scheduling
• Handle guest feedback and resolve complaints professionally
• Ensure compliance with company policies, procedures and relevant legislation
• Maintain strong relationships with internal departments and external suppliers
• Carry out Duty Manager responsibilities as required

Essential:

• Previous experience in a similar hospitality management role
• Strong leadership and customer service skills
• Experience managing budgets and driving profitability
• Knowledge of food & beverage trends and operations
• Strong organisational and decision-making abilities
• Excellent communication and interpersonal skills
• Proficiency in MS Office and hotel systems (POS/booking systems)
• Ability to work in a fast-paced environment

What's on Offer

• Meals on shift
• Gym membership discount
• Staff discounts
• Uniform provided
• Training and career development opportunities

Please submit an up-to-date CV today via the "Apply" link, or you can call the Branch and speak to Donna