Deployment & Training Lead

Deployment & Training Lead - Hybrid - Contract

We are seeking an experienced Framework Deployment & Adoption Lead to support the rollout and embedding of a programme delivery framework across a large-scale transformation involving over 100 programme and project resources. The successful candidate will be responsible for ensuring teams understand, adopt and consistently apply the framework, associated governance processes and delivery artefacts.

Acting as the bridge between framework ownership and programme delivery teams, they will provide onboarding, coaching, guidance and hands-on support whilst identifying opportunities to improve usability, effectiveness and long-term adoption. The role requires an individual who can balance governance discipline with pragmatism, helping teams comply with framework expectations without introducing unnecessary process overhead.

Key Responsibilities:

Framework deployment & roll out

• Lead deployment of the established delivery framework across programme and project teams
• Develop and execute adoption plans covering over 100 programme participants.
• Coordinate onboarding activities for project managers, workstream leads, scrum masters and delivery teams.
• Ensure consistent understanding of governance expectations, stage gates and required artefacts.

Training, coaching & enablement

• Develop and maintain onboarding packs, quick-start guides and framework navigation materials
• Deliver onboarding workshops and framework walkthrough sessions
• Establish regular office hours, coaching clinics and drop-in support sessions
• Build and maintain knowledge repositories, FAQs and self-service support materials

Adoption & compliance

• Monitor framework utilisation and adoption across programmes and projects.
• Assess quality and completeness of framework artefacts and stage gate submissions.
• Identify areas where teams require additional support or coaching.
• Track readiness and adherence against governance expectations.

Continuous improvement

• Gather feedback from delivery teams, PMOs and leadership stakeholders.
• Identify pain points, inefficiencies and barriers to adoption.
• Recommend practical improvements to templates, guidance, processes and governance controls.
• Support ongoing evolution and optimisation of the framework based on user feedback and delivery outcomes.

Stakeholder engagement

• Engage programme leadership, PMOs and delivery teams to build support for the framework.
• Facilitate working groups and improvement workshops.
• Act as the primary point of contact for framework-related queries and support.

Skills and Experience:

• 5+ years experience in deploying governance, PMO, delivery or transformation frameworks across large programmes.
• Similar experience in supporting adoption of new ways of working across large stakeholder populations (100+ users).
• Strong training, facilitation and coaching capability.
• Experience in developing onboarding and enablement materials.
• Strong stakeholder management and influencing skills.
• 5+ years experience operating within programme governance, PMO or transformation environments.

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