Delivery Support & Customer Care Specialist

Posted 2 hours 48 minutes ago by DPD

Permanent
Full Time
Other
Essex, Chelmsford, United Kingdom, CM1 1
Job Description

DPD is hiring in the United Kingdom for a customer service role focused on parcel collection and delivery queries. You will work with Drivers, Shift Managers and Operations Managers to identify issues, take ownership of resolutions and support customers with delivery status and PODs.

The role emphasizes problem solving, strong communication, and a proactive approach to ensuring excellent service. Benefits start from day one, with career progression opportunities within a fast-paced logistics