Deal Desk Manager

Permanent employee,Full-time Neptune Software Application Ltd. London Your mission

This is not a back-office role. You'll be thestrategic revenue architect of our largest, most complex enterprise deals, directly shaping Neptune's revenue growth, margin protection, and go-to-market strategy.
You'll work hand-in-hand with the CRO, Sales Leadership, Legal, Finance, and our Partner Ecosystem todesign, approve, and optimize multi-million-dollar, multi-year, multi-geo deals that define Neptune's growth trajectory.
Initially, this will be a hands-on, individual contributor role. Within 12-18 months, you'llbuild and lead a regional team, scaling Deal Desk operations globally and driving the future of our commercial frameworks.

Key Responsibilities
Strategic Deal Enablement

• Partner with Sales Leadership and the CRO on multi-million-dollar, multi-region enterprise deal strategies from qualification through close.
• Architect deal structures that maximize ARR, improve TCV/ACV ratios, and accelerate time-to-revenue.
• Provide strategic guidance on pricing, discounting, packaging, and risk mitigation with sign-off authority within defined thresholds.
• Influence Neptune's commercial policies, approval frameworks, and negotiation strategies.

Governance & Commercial Excellence

• Act as the single point of truth for deal governance, ensuring compliance with pricing policies, discounting frameworks, and revenue recognition rules.
• Proactively identify and mitigate commercial, contractual, and financial risks before deals reach approval.
• Collaborate with Legal to streamline contract drafting, redlines, and negotiation strategies aligned with commercial objectives.
• Oversee partner-influenced transactions, ensuring alignment between direct and indirect sales motions.

Forecast Accuracy & Revenue Impact

• Lead weekly forecast alignment calls with Sales Leadership, identifying deal risks early and driving mitigation plans.
• Drive operational rigor around pipeline visibility and pre-deal compliance checks, ensuring first-time booking approvals.
• Track and report on the Deal Desk's contribution to ARR growth, margin improvement, and cycle-time reduction.

Scaling the Function

• Within 12-18 months, build and lead a regional team of Deal Desk and Commercial Operations professionals.
• Deploy automation, analytics, and AI-powered workflows to modernize deal execution.
• Partner with RevOps leadership to refine pricing frameworks, discount guardrails, and commercial approval policies.

Key Success Metrics (KPIs)

• ARR Growth Impact - % of closed ARR influenced by Deal Desk-led engagements
• Deal Velocity - Reduction in cycle times for complex/non-standard deals
• Margin Protection - Improvement in average deal profitability without lowering win rates
• Forecast Accuracy - Improved alignment between committed and closed revenue
• TCV/ACV Optimization - Better ratios through strategic packaging and pricing
• Stakeholder Satisfaction - Positive feedback from Sales, Legal, Finance, and Partners

Your profile

• 5+ years in Deal Desk, Commercial Operations, or Sales Operations roles in enterprise SaaS or high-growth tech.
• Proven success structuring complex, non-standard enterprise transactions and RFP's across multi-geo, multi-year environments.
• Strong knowledge of SaaS licensing models, revenue recognition, and compliance (SOX desirable).
• Experience influencing C-level decision-making on pricing, deal structures, and commercial terms.
• Experience with legal liaison and negotiation preparation alongside corporate counsel
• Knowledge in Salesforce CRM, CPQ platforms, and advanced analytics (Excel required; familiarity with automation & AI tools and SAP ecosystem a plus).
• Ability to lead by example in a fast-paced, scale-up environment - comfortable being both strategic and hands-on.
• Self-motivated, detail-oriented, and able to work effectively in a hybrid, cross-functional environment.

Why us?

• High-growth SaaS scale-up - help us achieve $1B+ valuation
• Global exposure - work with world-leading enterprise brands across 34+ countries
• Leadership opportunity - define and scale a global Deal Desk function
• Collaborative culture - grounded in Norwegian values: trust, transparency, and balance
• Competitive base + performance-based bonuses
• Remote & Hybrid flexibility - with offices available in select locations

Founded in 2011 in Oslo, Norway, Neptune Software is redefining how enterprises build and scale digital solutions. Our cutting-edge Low Code No Code platform,Neptune DX Platform, accelerates digital transformation by empowering organizations of all sizes to rapidly create powerful enterprise applications that drive business process improvement and innovation.

Trusted by industry giants like J&J, Walmart, Apple, Hasbro, ExxonMobil, and many others, Neptune has achieved remarkable growth, securing multiple G2 Leader Awards and recognition from Gartner. Now backed byTriton Partners following our acquisition in 2022, we are on an accelerated expansion trajectory, making waves globally from our headquarters in Oslo.

Neptune is the digital game-changer that democratizes technology-offering unparalleled speed, efficiency, and value. Join us and be part of the next rockstar of digital experience platforms.