Datacenter Technician

Are you an experienced Data Centre Technician who has experience in data center design/operation, racking, stacking, hardware break-fix and everything in between? Then we'd like to talk to you!

This position involves on-shift rotation including standby, we need a person with a valid driving license, and the ability to transport by own car.

Requirements:

• Recent graduates are encouraged to apply if they can demonstrate interest and knowledge in the position and a willingness to learn on the job - gap year students also considered.
• Demonstrated examples of a drive to dig into the details of a system or process to solve customer problems.
• Experience working in a mission-critical operations environment.
• The position has a physical component requiring the ability to lift to 25Kg and may require working in cramped spaces or elevated locations.
• Strong Adherence to process and being a process champion.
• Excellent communication skills (oral & and written), and ability to interact professionally with a diverse group of customers and staff.
• Experience providing client-facing, direct customer support and service.
• Ability to work productively in remote cross-functional teams or resourcefully and independently as an individual.
• Good English.
• Car Driving License

Required Data Centre experience:

• Rack, and stack equipment including commissioning of new racks.
• structured cabling skills on fiber & and copper (e.g looming, term & test).

Required systems & and hardware expertise:

• Hardware repair, diagnosis & break/fix
• Networking fundamentals (DNS, TCP/IP, basic troubleshooting)
• IT Hardware Concepts (RAID, SAN, x86 architecture, SCSI, FC, ethernet, iLO)
• Base Operating System Installs and Configuration
• Core OS Services: SSH, Telnet, RDP, FTP, NFS, DNS, DHCP etc.

Role Responsibilities:

• Act as data center SME liaison to other technical teams & and non-technical teams (e.g networking, computing, compliance, business operations).
• Understand internal customer problems and provide technical solutions in timely manner.
• Participate in the installation, monitoring, maintenance, support, and optimization of all production server hardware, software.
• System board level repair and fault diagnosis to SLAs.
• Planning & and commissioning new rack positions.
• Involvement with the design & and commissioning of new whitespaces.
• Structured cabling installation is a significant part of this position.
• Training and adherence to governmental and company-set health and safety processes.
• Additional on-premise work at customer locations maybe required.
• Available to travel in EMEA occasionally.

At Oracle, we don't just respect differences-we celebrate them. We believe that innovation starts with inclusion and to create the future we need people with diverse backgrounds, perspectives, and abilities. That's why we're committed to creating a workplace where all kinds of people can do their best work. It's when everyone's voice is heard and valued that we're inspired to go beyond what's been done before.