Data Support Executive

We have a fantastic opportunity to join our Data Operations Team as a Data Support Executive.

About the role

You'll play a key in supporting the work of the wider Data Operations team and Technology directorate, helping to structure and implement agreed changes and updates to the British Heart Foundation's (BHF) CRM system (Blackbaud Enterprise CRM (BBEC) and assist in the implementation and management of CRM housekeeping programmes.

You'll also provide efficient, effective and relevant system support to the users of BHF via the team's helpdesk.

You'll work with a wide range of internal stakeholders, ensuring data is handled compliantly and efficiently across the board and our supporters have a high-quality experience and journey that they expect from us.

Working arrangements

Please note this is an 12-month fixed term contract.

This is a hybrid role, where your work will be split between your home and 1 day per week, on average, at our London office. This may vary from time to time, so you will need to work in a flexible way to unlock your best work for our cause.

About you
With strong computer literacy, including knowledge of CRM systems and/or other database software, as well as being fully conversant with standard Microsoft packages, you'll have familiarity with data querying and data manipulation.

To be successful in this role you'll also have the following skills and experience:

• Experience of prioritising own workload
• Using your initiative, able to plan effectively and meet key deadlines
• Previous experience working with large databases
• A good working knowledge of marketing, data and financial processes
• Exemplary attention to detail
• Are self-motivated and highly organised

About us

We value and respect every individual's unique contribution, celebrate diversity, and make inclusion part of what we do every day.

Our Equality, Diversity and Inclusion (EDI) Strategy, Igniting Change, along with our internal EDI group, Kaleidoscope, and a growing number of employee network groups (our Affinity Groups), help us create an environment where all our colleagues and volunteers can succeed.

Benefits

To find out more about benefits available at the BHF please download our benefits document at the bottom of this page.

Interview process

Interviews will be held on 12th January 2026, via MS Teams. The interview will be made up of a question and answer section, alongside a skills and general knowledge test.

How to apply

It's quick and easy to apply for a role at BHF. Just click through to our careers site to apply. All you'll need is an up to date CV and a supporting statement, outlining your interest in the role and how you meet the role's criteria.

As part of our commitment to be an inclusive employer and ensure fairness and consistency in selecting the best candidate for this role, the BHF will use anonymous CV software as part of the application journey.

Should you need any adjustments to the recruitment process, at either application or interview, please contact us.