Data Quality Officer

Data Quality Officer

Type: Permanent

Grade: 3 - £26,409 - £32,654 (Consultation grade - subject to formal evaluation under the Pay Equity Review)

Working hours: 36.5 hours per week

Work arrangement: Hybrid working including New Aston House and the Council House

Job Overview

An exciting and challenging opportunity exists for a Data Quality Officer to join the Data and Quality Team. This is a permanent role supporting the Head of Service and Quality and Standards Officer in coordinating and delivering the work of the Principal Social Worker, including the Quality Assurance agenda.

Main Responsibilities

1. Maintain over 400 Policies, Procedures, and Guidance documents for the Adults Directorate.
2. Monitor and record the number of supervisions and social care case file audits completed.
3. Analyze case file audits and supervision audits, ensuring the citizen's voice is heard by collecting and collating feedback from citizens and maintaining content on the Practice Hub SharePoint site.
4. Contribute to cultural change by monitoring, developing, and improving data and quality performance.
5. Assist with setting standards, meeting deadlines, and understanding the value of information within Adult Social Care.
6. Deliver performance initiatives within set timescales.
7. Communicate effectively with a wide range of audiences and work with high accuracy.

Note: This role is NOT heavily involved with work on Eclipse (the Directorate's Care Records system) or providing data and guidance/support to social work teams in this respect.

Additional Information

For informal enquiries, contact Rosemarie Dale-Rourke via Teams, Tel: , or email: , or Chelsea Merchant via Teams or email: .

Please upload your up-to-date CV via the attachments part of your application. Applications without a CV will not be considered.

Birmingham City Council is an accredited Disability Confident Leader employer committed to employing, retaining, and developing all staff.

Internal mobility and development are supported; applications from internal employees and those under S118 will be prioritized.

We aim to ensure a positive and equitable recruitment process. Please inform us of any reasonable adjustments, additional support, or accessibility needs.

Interviews will be held in person. Shortlisted candidates will receive further information.

Ref: BCC2773

Applications from people with caring responsibilities and flexible working options will be considered.

A DBS check will be undertaken. Proof of right to work in the UK is required in accordance with UK Home Office requirements. Non-UK applicants (excluding Ireland) must hold a relevant UKVI visa.

Job Description and Person Specification