Data Processing Administrator

Contract: 37.5 hours p/w Fixed Term Contract until January 2027

Salary:£25,000 per annum

Closing Date: 1st April 2026

Join Our Team: Data Processing Administrator Needed

Are you passionate about making a difference in your community? Do you thrive in a dynamic environment? St Luke's is seeking an Data Processing Administrator to join our dedicated team.

St Luke's Hospice - Caring for Harrow and Brent St Luke's Hospice cares for people approaching the end of their life in Harrow and Brent. We aim to give the people we care for the best possible quality of life, each and every day. Supporting local people and their families is at the heart of what we do - focusing on what matters the most to them is at the centre of our care.

The care we give is free of charge, available to all, and respects the cultures, religions and beliefs in our richly diverse community. Our care is given with compassion and dignity and involves not just looking after the patient, but also includes supporting the people closest to them.

Funding is raised from the amazing generosity of the organisations and people who make our care possible. Our local community is a vital partner in our care, kindly supporting us through their donations and fundraising alongside the dedication of over 800 incredible volunteers who freely give us their time to support the best possible end of life care for local people.

Job Purpose and scope

The Data Processing Administrator will play a key role in managing a substantial volume of data files from a variety of sources and importing this information into our fundraising database. The postholder will ensure supporter data is handled with a high level of accuracy, maintain data management standards, and support the implementation of processes and policies that promote best practice. Working as part of the Database & Supporter Care team, the role contributes to accurate income coding across all fundraising streams and supports the ongoing development of database processes, particularly during the charity's transition from Donorflex to a new database system

Main Duties & Responsibilities

• Maintain high standards of data accuracy, running regular data cleansing routines and overseeing the majority of data imports.
• Manage and process large volumes of data files from multiple sources, ensuring accurate and timely import into the fundraising database.
• Meet with key stakeholders to understand upcoming activities that require use of data.
• Monitor and respond to enquiries received through the Database Services shared inbox.
• Support the development and maintenance of data management processes, policies, and documentation to ensure consistency and best practice.
• Work collaboratively with the Fundraising Team to ensure income is accurately coded across all fundraising activities.
• Contribute to the testing and implementation of the new database, including supporting end user training and producing updated process documentation.
• Apply a strong understanding of data protection requirements, including GDPR, to all aspects of the role.
• Use a high level of computer literacy, particularly in Microsoft Office and Excel, to support data handling and reporting tasks.
• Demonstrate effective teamwork, initiative, and strong organisational skills to manage workload and meet deadlines.
• Engage in opportunities for personal development and the acquisition of technical skills as the team evolves.

General Duties & Responsibilities

• General Duties & Responsibilities
• This job specification may be modified in the light of development and changing circumstances, according to the needs of the service, and in consultation with the post holder. The post holder should be prepared to undertake any further duties that arise as the post develops.
• EQUAL OPPORTUNITIES
• Comply with and promote St. Luke's Hospice Equal Opportunity Policy and avoid any behavior which discriminates against colleagues, potential employees, patients/clients or their families on the grounds of sex, marital status, race, age, belief, color, nationality, ethnic or national origins, religion, disability, creed, class, gender or sexual orientation.
• MISSION & CORE VALUES
• All Hospice staff are expected to work in line with St Luke's Mission & Core Values as these precepts act as a value base which directly influences how all work activities are undertaken. The ethos of the Hospice should be apparent in the behaviors and attitudes of all employees as the work they undertake, whether it is direct or indirect care is ultimately for the benefit of patients. The Mission and Core Values are an integral part of all job descriptions, the probationary period and performance and development reviews.
• OTHER
• St Luke's Hospice is committed to Equal Opportunities for all present and potential members of staff and patients. Therefore St Luke's Hospice expects all employees and volunteers to understand, support, and apply this policy through their working practices which requires all individuals to be treated with respect, dignity, courtesy, fairness and consideration.
• This job specification may be modified in the light of development and changing circumstances, according to the needs of the service, and in consultation with the post holder. The post holder should be prepared to undertake any further duties that arise as the post develops. All members of nursing staff may at times be required to work in other parts of the Hospice, commensurate with the roles and responsibilities laid out in this job description.

Applicants are encouraged to inform us if any reasonable adjustments are needed to be made during any part of the recruitment process.

St Luke's Hospice are equal opportunity employers and particularly welcome applications from groups who are currently under-representedin our staff.

Please note:We will not be able to employ you if you are not eligible to work in the UK. We will not be able to obtain a work permit on your behalf.