Data Inputter / Receptionist

Main area Stockport Talking Therapies Grade NHS AfC: Band 2 Contract Permanent Hours Full time - 37.5 hours per week (Monday to Friday 9am - 5pm) Job ref 311-S717-26

Site 1st Floor Stepping Hill Hospital, Psychological Therapies Department, Stockport Talking Therapies Town Stockport Salary £25,272 PA, pro rata Salary period Yearly Closing 05/08/:59

If you are Kind, Fair, Ingenious and Determined then we want you to come and join our

Unfortunately this role does not attract sponsorship under current government legislation, therefore if you require a certificate of sponsorship to support a visa application, we will be unable to proceed with your application.

An exciting opportunity has arisen for a motivated and enthusiastic individual to join our Stockport Talking Therapies Department as an inputter/Receptionist, that will be based in the Psychological Therapies Reception and Administration office.

If you have administration and reception experience, are committed to delivering a high quality service and providing the very best standard of care for our patients, then this could be the opportunity for you.

Main duties of the job

To be responsible for accurate and timely date inputting, ensuring patient records are updated accuraatly. Dealing with incoming and outgoing post, covering the Psychological Therapies Reception, sending appointment text alerts, along with other duties to ensure that the department meets all customer and patient services.

You should have excellent IT, communication and administration skills. We are seeking for someone that is organised with a meticulous approach to work with attention to detail. You will be proactive and able to manage your own working time effectively.

Working for our organisation

We are proud to provide high quality mental health and learning disability services, both inpatient and in the community across five boroughs of Greater Manchester - Bury, Oldham, Rochdale, Stockport and Tameside and Glossop.

Our vision is for a happier and more hopeful life for everyone in our communities and our staff work hard to deliver the very best care for the people who use our services. We're really proud of ourand do everything we can to make sure we're a great place to work.

All individuals regardless of race, age, disability, ethnicity, nationality, gender, gender reassignment, sexual orientation, religion or belief, marriage and civil partnership are encouraged to apply for this post. We would also encourage applications from individuals with a lived experience of mental illness, either individually or as a carer.

If you come and work for us we will offer a range of benefits and opportunities, including:

• Generous annual leave entitlement for Agenda for Change and Medical and Dental staff.
• Flexible working opportunities to support your work/life balance
• Access to Continued Professional Development
• Involvement in improvement and research activities
• Health and Wellbeing activities and access to an excellent staff wellbeing service
• Access to staff discounts across retail, leisure and travel

Detailed job description and main responsibilities

Please see attached job description and person specification to support your application for this post.

Please refer to the essential criteria in the person apecification which will highlight the skills, knowledge and exprience you will need to demonstrate in your application, by the way of examples, to give yourself the best opportunity to be shortlisted.

Person specification Education and Qualifications

• GCSE Mathematics and English
• Knowledge and experience in administration, data inputting, reception
• Awareness of PCMIS

Experience

• Well developed, assertive interpersonal skills for working face-to-face and over the phone with service users, and other professionals e.g. G.P.s and Social Services personnel
• Experience of working in administration an/or reception
• Experience of working within a Health and/or Social Care setting

Knowledge

• Understand boundaries and work within service and organisational confidentiality policy and procedures
• Knowledge of room bookings
• Knowledge of database systems
• Understanding of stock control

Skills

• Ability to work well and efficiently under pressure.
• Ability to remain calm under busy and often stressful working conditions
• Good organisational skills
• Ability to work on own initiative and as part of a multi-disciplinary team
• Data Entry Skills
• Willing to carry out all duties and responsibilities of the post in accordance with the Trust's Equal Opportunities and Equality and Diversity policies
• Willing to develop skills and knowledge, attend/complete mandatory training
• Willing to expand and work on personal development and growth

We are aware of the increase in AI being used for job applications. AI can be a useful tool to assist in writing your application, but these tools may not understand the context or requirements of the job you are applying for and using for all your application will not be a true reflection of your skills and experience. Relying on AI for your whole application can negatively impact on your chances of success throughout the recruitment process as you will be asked to provide evidence to support what you have written. Take the time to proofread your application to ensure you can evidence what you have submitted, whether this is by your experience or certificates

Sponsorship Information - We are an approved sponsoring organisation. Applications will be considered from applicants requiring sponsorship alongside all other applications. Please be aware, not all roles are eligible for sponsorship. You can review the list of eligible role and requirements on the government website.

After You Apply - Once your application is submitted, you'll receive updates via email. Shortlisting is based on how well you meet the criteria outlined in the person specification. Only shortlisted candidates will be invited to interview, and invitations will be sent by email.

If You're Offered the Role - If successful, the hiring manager will contact you directly with a verbal offer. They will then notify the Recruitment Team and submit the necessary paperwork. You'll receive a formal conditional offer via email

Pre-Employment Checks - To confirm your suitability for the role, we will carry out pre-employment checks in line with NHS Employment Check Standards. These include:

• Identity verification
• Right to work check
• Disclosure and barring service (DBS)/Criminal record check (dependent on role)
• Professional registration and/or qualification check
• Occupational health assessment
• Employment history and reference validation