Data Import Manager
Posted 1 day 1 hour ago by Prostatecanceruk
Permanent
Full Time
Community & Sport Jobs
London, United Kingdom
Job Description
Permanent, full-time (37.5 hours per week)
Hybrid working with regular travel to our London Bridge Office
What the job involves
Join our Customer Engagement and Experience team as our Data Imports Manager, where every day you'll be helping to make sure our supporters' donations and personal details are handled with care and accuracy.
You'll manage the Data Import Team, who process around £30 million in donations each year and safely manage details for about 180,000 new supporters. It's a role right at the heart of our operations, keeping our systems running smoothly and ensuring supporter data is looked after properly.
Day to day, you'll manage the flow of financial and personal data into our CRM, whether it's from third-party suppliers or our website. You'll own the use of our automation tools to ensure data imports are efficient and accurate.
You'll support your team, respond to data queries, and as the product owner of our bespoke ETL tool work closely with developers, designers and data teams to deliver high quality solutions. There's plenty of scope to spot ways to improve how we work, reducing manual processes and making things quicker and smarter without compromising quality.
Alongside this, you'll produce regular reports to keep things on track, such as weekly/monthly reconciliation reports for Finance, and oversee tasks such as creating our Gift Aid claim. You'll also play a key part in developing and monitoring KPIs, making sure we're hitting our goals and delivering a reliable, accurate service.
If you enjoy working with data, guiding a team and making a practical difference every day to how a charity runs, we'd love to hear from you.
What we want from you
We're looking for candidates who have an expert knowledge of database systems and be able to channel this knowledge into meeting the business needs of the charity.
You'll be a natural collaborator, able to build strong relationships and comfortable working with people at all levels across the charity. You'll be comfortable managing multiple priorities and relationships, keeping a high volume of tasks moving smoothly and within set timeframes. Time management is key in this role, as you'll understand how data processes directly affect income and supporter experience.
With a practical, agile mindset, you'll be a problem solver who can look at systems and processes with fresh eyes and quickly spot opportunities to make them more efficient and effective. Process-driven and detail-focused, you'll take a proactive approach to improving the way we work, without losing sight of the bigger picture.
Excellent communication skills are essential, you'll be confident having open, honest conversations to protect the integrity of our data, and able to influence decisions when it counts.
You'll have experience managing and coaching a team, supporting people to achieve great results while developing their skills and confidence.
Ideally, you'll also have a good understanding of charity law relating to fundraising, Gift Aid, data and information management, along with experience of customer relationship databases, particularly Raiser's Edge.
Why work with us?
Every man needs to know about the most common cancer in men - prostate cancer. It's a real and present danger that takes over 12,000 of our dads, grandads, brothers and friends each year.
Prostate Cancer UK is the largest men's health charity in the UK. We have a simple ambition - to stop prostate cancer damaging lives. We invest millions in research to revolutionise testing, treatment and care. We're blazing a trail to a screening programme that could save thousands of lives with regular, accurate tests for all men at risk. And we work tirelessly to spread the word about risk and offer specialist support to people living with the disease.
Work with us and you'll see your efforts pay off as we give men and their families the power to navigate prostate cancer.
What we offer
Join our team and be part of an award-winning charity. We'll support you to develop your skills and expertise.
We offer a competitive benefits package, including:
At Prostate Cancer UK we're committed to righting health inequalities across the UK, starting with those faced by Black men. This includes ground-breaking research into Black men's risk and working with communities directly to overcome barriers to the diagnosis and treatment of prostate cancer. To make this happen, we're dedicated to being an inclusive, proactive organisation, as we strive to be Allies to Black communities. We'll achieve this by advocating and working alongside those communities to promote change. We're also working to be Allies to each other, not only protected groups. In 2024, we launched our New Allyship Training Programme. All colleagues at Prostate Cancer UK will be trained to act and identify as an Ally.
We've also signed Business in the Communities Race at Work Charter, as a dedication to our Black health equity work and wider EDI priorities. As a signatory, we're responsible and accountable for driving positive change.
Our people networks
We're continuously learning more about the needs of our colleagues, and have three amazing People Networks, sponsored by our Leadership team:
Our hybrid working approach combines the best of flexible working - a positive work/life balance, inclusive and accessible platforms, and online information at our fingertips. We understand that everyone has different needs, and we strive to create opportunities for relationship building, collaboration and social time.
Each of our teams has a team agreement outlining when and how often we're expected to be in our London Bridge office. We're very welcome to work there more frequently. Office time is a commute, so we pay our own travel costs.
For this role, we would expect the successful candidate to be coming into the London office one day per month.
Next steps
For more information on the role, please download our job description (job profile document) and read through 'How to apply' section (below), sharing the key points to refer to in your application and clickapply.
The closing date is Sunday 6 th July 2025. Applications must be submitted by 23:45 UK time.
Interviews: By arrangement. Currently scheduled for the week of Monday 14 th July 2025.
How to apply
To complete your application, you'll be asked to upload your CV and complete the supporting information section through our application portal. Please fill in parts one and two of our application for your personal statement, both have an 8000-character limit. You may wish to use a method such as the 'STAR ' technique or similar. When completing the statements please ensure you clearly provide a full and relevant example of how the criteria apply.
PART ONE
Please address the core/essential skills, experience and competencies required using real examples where possible and tell us in what ways you are a good match for the role.
This provides you with a great opportunity to showcase your knowledge, skills and experiences with the most important aspects of this role which will be used in reviewing and shortlisting applications:
Please provide us with any further supporting information that you feel will benefit your application. You may want to reference the values and behaviours sections.
. click apply for full job details
Hybrid working with regular travel to our London Bridge Office
What the job involves
Join our Customer Engagement and Experience team as our Data Imports Manager, where every day you'll be helping to make sure our supporters' donations and personal details are handled with care and accuracy.
You'll manage the Data Import Team, who process around £30 million in donations each year and safely manage details for about 180,000 new supporters. It's a role right at the heart of our operations, keeping our systems running smoothly and ensuring supporter data is looked after properly.
Day to day, you'll manage the flow of financial and personal data into our CRM, whether it's from third-party suppliers or our website. You'll own the use of our automation tools to ensure data imports are efficient and accurate.
You'll support your team, respond to data queries, and as the product owner of our bespoke ETL tool work closely with developers, designers and data teams to deliver high quality solutions. There's plenty of scope to spot ways to improve how we work, reducing manual processes and making things quicker and smarter without compromising quality.
Alongside this, you'll produce regular reports to keep things on track, such as weekly/monthly reconciliation reports for Finance, and oversee tasks such as creating our Gift Aid claim. You'll also play a key part in developing and monitoring KPIs, making sure we're hitting our goals and delivering a reliable, accurate service.
If you enjoy working with data, guiding a team and making a practical difference every day to how a charity runs, we'd love to hear from you.
What we want from you
We're looking for candidates who have an expert knowledge of database systems and be able to channel this knowledge into meeting the business needs of the charity.
You'll be a natural collaborator, able to build strong relationships and comfortable working with people at all levels across the charity. You'll be comfortable managing multiple priorities and relationships, keeping a high volume of tasks moving smoothly and within set timeframes. Time management is key in this role, as you'll understand how data processes directly affect income and supporter experience.
With a practical, agile mindset, you'll be a problem solver who can look at systems and processes with fresh eyes and quickly spot opportunities to make them more efficient and effective. Process-driven and detail-focused, you'll take a proactive approach to improving the way we work, without losing sight of the bigger picture.
Excellent communication skills are essential, you'll be confident having open, honest conversations to protect the integrity of our data, and able to influence decisions when it counts.
You'll have experience managing and coaching a team, supporting people to achieve great results while developing their skills and confidence.
Ideally, you'll also have a good understanding of charity law relating to fundraising, Gift Aid, data and information management, along with experience of customer relationship databases, particularly Raiser's Edge.
Why work with us?
Every man needs to know about the most common cancer in men - prostate cancer. It's a real and present danger that takes over 12,000 of our dads, grandads, brothers and friends each year.
Prostate Cancer UK is the largest men's health charity in the UK. We have a simple ambition - to stop prostate cancer damaging lives. We invest millions in research to revolutionise testing, treatment and care. We're blazing a trail to a screening programme that could save thousands of lives with regular, accurate tests for all men at risk. And we work tirelessly to spread the word about risk and offer specialist support to people living with the disease.
Work with us and you'll see your efforts pay off as we give men and their families the power to navigate prostate cancer.
What we offer
Join our team and be part of an award-winning charity. We'll support you to develop your skills and expertise.
We offer a competitive benefits package, including:
- Generous leave entitlements that increase with service
- One 'development day' a month to use for training or personal development
- Enhanced contributory pension scheme
- Life insurance and group income protection
- Health Cash Plan
- Life and wellbeing advice and support via our Employee Assistance Programme
- Discounted gym membership and high street shopping discounts
- Loans for season tickets or cycles
At Prostate Cancer UK we're committed to righting health inequalities across the UK, starting with those faced by Black men. This includes ground-breaking research into Black men's risk and working with communities directly to overcome barriers to the diagnosis and treatment of prostate cancer. To make this happen, we're dedicated to being an inclusive, proactive organisation, as we strive to be Allies to Black communities. We'll achieve this by advocating and working alongside those communities to promote change. We're also working to be Allies to each other, not only protected groups. In 2024, we launched our New Allyship Training Programme. All colleagues at Prostate Cancer UK will be trained to act and identify as an Ally.
We've also signed Business in the Communities Race at Work Charter, as a dedication to our Black health equity work and wider EDI priorities. As a signatory, we're responsible and accountable for driving positive change.
Our people networks
We're continuously learning more about the needs of our colleagues, and have three amazing People Networks, sponsored by our Leadership team:
- Pride - A safe space where LGBTQ+ colleagues - and our allies - can share their diverse lived experiences, celebrate LGBTQ+ culture and history, and create new ideas about how our organisation can be more inclusive and representative of LGBTQ+ people
- Mind & Body - Here to increase awareness, promote wellbeing and support colleagues affected by neurodiversity, mental health problems, disability and long-term illness
- Culture Club - Here to increase awareness and celebrate the different cultures and beliefs that we have in the organisation, so that we all have our cultures felt and feel welcomed
Our hybrid working approach combines the best of flexible working - a positive work/life balance, inclusive and accessible platforms, and online information at our fingertips. We understand that everyone has different needs, and we strive to create opportunities for relationship building, collaboration and social time.
Each of our teams has a team agreement outlining when and how often we're expected to be in our London Bridge office. We're very welcome to work there more frequently. Office time is a commute, so we pay our own travel costs.
For this role, we would expect the successful candidate to be coming into the London office one day per month.
Next steps
For more information on the role, please download our job description (job profile document) and read through 'How to apply' section (below), sharing the key points to refer to in your application and clickapply.
The closing date is Sunday 6 th July 2025. Applications must be submitted by 23:45 UK time.
Interviews: By arrangement. Currently scheduled for the week of Monday 14 th July 2025.
How to apply
To complete your application, you'll be asked to upload your CV and complete the supporting information section through our application portal. Please fill in parts one and two of our application for your personal statement, both have an 8000-character limit. You may wish to use a method such as the 'STAR ' technique or similar. When completing the statements please ensure you clearly provide a full and relevant example of how the criteria apply.
PART ONE
Please address the core/essential skills, experience and competencies required using real examples where possible and tell us in what ways you are a good match for the role.
This provides you with a great opportunity to showcase your knowledge, skills and experiences with the most important aspects of this role which will be used in reviewing and shortlisting applications:
- A natural collaborator, experienced at engaging and working with stakeholders at all levels across the organisation.
- Excellent time management, with an understanding for how timing and processes affect income.
- A true problem solver, with an agile mindset.
- Process driven, with an ability to look afresh at systems and process and suggest ways to increase efficiency.
- Able to work across a wide range of internal and external stakeholders, managing multiple relationships and priorities to get a high volume of tasks over the line.
- An understanding of charity law in relation to all areas of fundraising, Gift Aid, data and information management.
- Knowledge of customer relationship databases, including Raisers Edge.
- Experience of line management and coaching colleagues to achieve fantastic results and progress their skills and capabilities.
Please provide us with any further supporting information that you feel will benefit your application. You may want to reference the values and behaviours sections.
. click apply for full job details