D365 CS Functional Consultant Hybrid York/London

La-Fosse-1 is looking for an experienced Microsoft Dynamics 365 Customer Service Functional Consultant for a 6-12 month contract. This role involves leading the design and configuration of customer service solutions using Dynamics 365, working collaboratively with stakeholders to gather requirements, and offering best practice guidance.

Key responsibilities include configuring customer service capabilities, supporting testing and training initiatives, and maintaining documentation. The role provides a hybrid work model based out of York or London.