CX Transformation & Value Realisation Consultant

NiCE in the United States seeks a seasoned Value Realisation Services portfolio consultant to own customer business cases and drive ROI from NiCE solutions. You will lead strategic advisory engagements and influence cross-functional teams in a matrixed organisation.

The role combines business, process, and technology acumen with hands-on delivery of projects, governance and change management to ensure adoption and measurable value for clients.