CX Systems & Zendesk Operations Manager

Melio is seeking a Systems Manager to drive the technology behind our customer experience. You will transform how CX Operations and Support scale by leading mission-critical initiatives from discovery to rollout.

You will be the internal Zendesk Subject Matter Expert, architecting seamless system solutions, and guiding cross-functional teams through successful change. If you thrive in a fast-paced environment and want to build the operational backbone that elevates customer and team