CX Manager: Hybrid Role shaping Vulnerable Customer Journeys

A leading healthcare provider is offering a 12-month full-time FTC for a Customer Experience Manager in Tunbridge Wells. In this role, you will lead the development of customer experience strategies, focusing on enhancing customer journeys and supporting vulnerable customers. You will collaborate with various stakeholders to improve interactions and drive initiatives that align with the Consumer Duty. This position offers a competitive salary and a flexible work environment, encouraging candidates to apply even if they don't meet every requirement.