CX & Operations Consultant (16-Week Fixed-Term)

Join AFM - Association Française du Marketing as a Customer Experience & Operations Consultant in the United Kingdom. This role involves managing customer interactions, ensuring adherence to service standards, and enhancing operational processes for better customer satisfaction.

Successful candidates will have GCSEs and A-Levels (or equivalent), with previous experience in customer service, preferably in luxury retail. The position promises a supportive work culture prioritizing employee wellbeing and offers a range of benefits including flexible working options.