Customs Clerk

Customs Clerk - Dover - Up to £35,000

Our client is looking to recruit an experienced and motivated Customs Clerk to join their growing customs team in Dover. This is an excellent opportunity for an individual with a solid background in customs brokerage who is looking to develop their career within a busy and professional freight forwarding environment.

The successful candidate will be responsible for preparing and processing customs declarations, ensuring compliance with UK customs regulations, and providing a high standard of service to customers. The role requires excellent attention to detail, strong organisational skills, and the ability to work efficiently in a fast-paced customs operation.

Location: Dover
Job Type: Full-time
Salary: £28,000-£35,000 per annum (depending on experience) + Performance-Related Bonus

Key Responsibilities

• Prepare and submit import, export and transit customs declarations.
• Ensure customs entries are completed accurately and in compliance with UK customs regulations.
• Process customs documentation efficiently while maintaining a high level of accuracy.
• Work closely with customers, hauliers and internal departments to ensure the smooth movement of shipments.
• Resolve customs-related queries promptly and professionally.
• Maintain accurate customs records and documentation.
• Ensure all customs activities comply with HMRC legislation and company procedures.
• Support the wider customs team during busy operational periods.
• Deliver a high level of customer service while meeting operational deadlines.
• Participate in a remote on-call rota covering one weekend per month.

Skills & Experience

• Minimum 5 years' experience within customs brokerage.
• Good knowledge of UK customs procedures and regulations.
• Experience preparing and submitting import, export and transit customs declarations.
• Good working knowledge of CargoWise.
• Fast and accurate typing skills.
• Strong attention to detail and accuracy when processing customs entries.
• Ability to work efficiently within a busy customs environment.
• Good organisational and time management skills.
• Strong communication and customer service skills.
• Ability to work effectively both independently and as part of a team.
• Proactive, reliable and willing to learn and develop within the customs department.