Customer Training Commercial Manager

Job Title: Customer Training Commercial Manager

Location: Lincoln (University)

Length of Contract: 6 months

Pay Rate: £25.00/hr PAYE/£33.79/hr Umbrella

About the Role

We are looking for an experienced Product Training Commercial Manager to provide commercial support to a Product Training department.

The role will focus on managing the commercial aspects of delivering internal and external customer training, covering everything from marketing and sales through to delivery, cost collection and invoicing.

You will be responsible for driving sales strategy, managing customer relationships, developing pricing strategies and ensuring revenue and profitability targets are achieved.

Key Responsibilities

• Develop commercial product definitions, marketing strategies and publicity materials to support training sales.
• Drive direct sales of Product Training products to internal and external customers, ensuring revenue targets are achieved.
• Manage market pricing, price books, sales rules and commercial negotiations.
• Manage the commercial aspects of individual training orders, including proposals, cost collection, invoicing and order closure.
• Benchmark training products against other OEMs and third-party providers.
• Maintain commercial KPIs and deliver monthly, quarterly and annual reports.
• Engage with customers to understand training requirements and identify opportunities for new product development.
• Monitor customer feedback and satisfaction to identify opportunities for future training sales.
• Maintain training data within the Learning Management System (LMS).

Skills & Experience

• Experience in commercial management, B2B sales or business development.
• Strong understanding of pricing strategies, revenue management and profitability.
• Experience managing commercial projects and customer proposals.
• Excellent customer relationship and stakeholder management skills.
• Experience in market benchmarking and commercial reporting.
• Strong organisational and communication skills.
• Experience within technical training, engineering or manufacturing environments would be advantageous.

Interested?

If you have a strong commercial background and experience driving sales, managing customer relationships and delivering business results, we would love to hear from you.

Please get in touch to discuss this opportunity further.

We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.

Please be advised if you haven't heard from us within 48 hours then unfortunately your application has not been successful on this occasion, we may however keep your details on file for any suitable future vacancies and contact you accordingly.

Pontoon/Adecco is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive.