Customer Team Member

Location: High Street, Stanton Hill, NG17 3GA

Pay: £13.04 per hour

Contract: 16 hours per week (regular overtime, permanent, part-time)

Working pattern: mix of opening, closing, mid day shifts. Must cover at least 2 evening shifts and 1 weekend shift (Friday after 6pm, Saturday, or Sunday). Availability discussed in interview.

Full, paid training provided.

About the role

Co op is looking for Customer Team Members to join our local store team. In this fast moving retail environment you will provide friendly, helpful service to customers, helping to keep the store running smoothly and contributing to essential services such as post office, bakery or online order fulfilment.

What you'll do

• Support the day to day running of the store with friendly and thoughtful service, resolving issues as needed.
• Collaborate with your team to ensure smooth daily operations.
• Work on the shop floor and tills, creating a great shopping experience.
• Maintain store performance by stocking shelves, checking prices, dates and stock accuracy.
• Ensure the store is safe and compliant - keep shelves stocked and confirm prices, dates and temperatures.
• Promote Co op Membership and support the local community.

What you'll bring

• A genuine passion for helping people and delivering great customer service.
• The ability to work flexibly across a number of shifts and as part of a team.
• Interest in retail and a busy store environment (experience not essential).

Why Co op?

• Full training and career development resources.
• 30% discount on all Co op products in store.
• Flexible access to pay as you earn.
• A pension scheme with up to 10% employer contributions.
• 31 days holiday (including bank holidays, pro rata for part time).
• 24/7 access to GP appointments and colleague support programme.
• Cycle to work scheme.
• Market leading policies to help through life's big moments.

A place you'll belong

We build diverse and inclusive teams that reflect the communities we serve. We welcome applications from everyone and are committed to creating a workplace where colleagues can feel like they belong.

We are proud to be part of the Disability Confident scheme and provide interview adjustments for disabled candidates. If you need support during the recruitment process, we will assist.

Learn more about our recruitment process and inclusion commitments on the Co op website.

As part of the application process you will complete two online assessments taking about 15-20 minutes. We reserve the right to remove a vacancy before the scheduled closing date.