Customer Team Member

Customer Team Member

Location: 98 Faversham Road Kennington, Ashford, TN24 9DE

Pay: £13.04 per hour

Contract: 16 hours per week + regular overtime, permanent contract, part time

Working pattern: A mix of opening, closing, and mid day shifts, with flexibility across the week including at least 2 evening shifts and 1 weekend shift. Either, Friday after 6pm, any shift on Saturday, or Sunday. We're happy to discuss your availability further at interview. Role will include working in our in store bakery.

Eligibility: Must be aged 18 or over. The role may involve working before 6am or after 10pm, or other business related needs.

Role Overview

Join us as a Customer Team Member and play a key role in delivering friendly, helpful service in your local Co op store. You'll work as part of a friendly team in a fast moving Co op store, helping deliver essential services to your community every day. Depending on your store, this could involve working in the post office, bakery, or helping with online services by picking and packing orders for home delivery.

What you'll do

• Support the day to day running of the store by delivering friendly and thoughtful service, helping to put things right when needed
• Work with your team to keep the store running smoothly
• Work hands on on the shop floor and tills, and in our in store bakery, contributing to daily operations to create a great shopping experience
• Help maintain store performance by keeping shelves stocked and checking prices, dates, and stock accuracy
• Promote Co op Membership and support your local community

What you'll bring

• A genuine passion for helping people and delivering great service
• The ability to work as part of a team and flexibly across a range of shifts
• An interest in retail and working in a busy store environment (experience not essential)

Benefits

• Full training and career development resources
• 30% discount on all Co op products in store
• Flexible access to your pay as you earn it
• A pension scheme with up to 10% employer contributions
• 31 days of holiday (pro rata, including bank holidays)
• 24/7 access to GP appointments, and colleague support programme
• Cycle to work scheme
• Market leading policies to help you through life's big moments
• Building an inclusive workplace

Inclusive environment

We welcome applications from everyone and are committed to creating a workplace where colleagues can feel like they belong, supported by our inclusive policies and the ways we work. We're proud to be part of the Disability Confident scheme and offer interviews to disabled candidates who meet the minimum criteria. If you need any adjustments during the recruitment process, we'll support you.