Customer Team Leader

Customer Team Leader

Location: 67-69 Whitecross Road (Severn Road), Weston-Super-Mare, BS23 1EJ

Pay: £14.48 per hour

Contract: 16 hours per week + regular overtime, permanent contract, part time

Working pattern: A mix of opening, closing, and mid day shifts, with flexibility across the week including at least 2 evening shifts and 1 weekend shift. Either Friday after 6pm, any shift on Saturday, or Sunday. We're happy to discuss your availability further at interview. Role will include working in our in store bakery.

30% colleague member discount in store - see below for more benefits

You must be aged 18+ to authorise age related sales.

What you'll do

• Own the day to day running of the store by leading the team on your shift
• Motivate, coach, and support your team to deliver great service and efficient operations
• Work hands on on the shop floor and tills, and in our in store bakery, supporting daily operations and setting the pace for a team of Customer Team Members
• Support store performance through merchandising, stock accuracy, and HR processes
• Champion Co op through community engagement and membership growth

What you'll bring

• Passion for people and leadership
• The ability to work flexibly and lead by example
• Skills in retail, merchandising, or team management (experience not essential)

Benefits

• Full training and career development resources
• 30% discount on Co op products in store
• Flexible access to your pay as you earn it
• Up to 10% pension contributions
• 36 days of holiday (pro rata, including bank holidays)
• 24/7 access to GP appointments, and colleague support programme
• Cycle to work scheme
• Market leading policies to help you through life's big moments

We reserve the right to remove a vacancy before the scheduled closing date.