Customer Team Leader
Posted 1 day 6 hours ago by Co-op Digital
Location: 7-9 Priorswood Place Eastwick Road, Taunton, TA2 7JW
Pay: £14.48 per hour
Contract: 15 hours per week + regular overtime, permanent contract, part time
Working pattern: A mix of opening, closing, and mid day shifts, with flexibility across the week including at least 2 evening shifts and 1 weekend shift (either Friday after 6pm, any shift on Saturday, or Sunday). Availability will be discussed at interview.
Responsibilities- Own the day to day running of the store by leading the team on your shift
- Motivate, coach, and support your team to deliver great service and efficient operations
- Work hands on on the shop floor and tills, supporting daily operations and setting the pace for a team of Customer Team Members
- Support store performance through merchandising, stock accuracy, and HR processes
- Champion Co op through community engagement and membership growth
- Passion for people and leadership
- The ability to work flexibly and lead by example
- Skills in retail, merchandising, or team management (experience not essential)
- Full training and career development resources
- 30% discount on Co op products in store
- Flexible access to pay as you earn it
- Up to 10% pension contributions
- 36 days of holiday (pro rata, including bank holidays)
- 24/7 access to GP appointments and colleague support programme
- Market leading policies to help you through life's big moments
Age requirement: Must be aged 18+ to authorise age related sales.
Disability Inclusion: We are proud to be part of the Disability Confident scheme and offer interviews to disabled candidates who meet the minimum criteria for a job. Adjustments to the recruitment process are supported upon request.