Customer Team Leader

Customer Team Leader

Location: Station Road Oxenhope, Keighley, BD22 9JJ

Pay: £14.48 per hour

Contract: 24 hours per week + regular overtime, permanent, part time

Working pattern: varied shifts including early mornings (6 am opening), afternoons, late evenings (10 pm closing) and at least one weekend shift.

Discount: 30% colleague member discount in store.

What you'll do

• Own the day to day running of the store by leading the team on your shift
• Motivate, coach, and support your team to deliver great service and efficient operations
• Work hands on on the shop floor and tills, handling transactions on the post office counter and supporting daily operations
• Support store performance through merchandising, stock accuracy, and HR processes
• Champion Co op through community engagement and membership growth

What you'll bring

• Passion for people and leadership
• The ability to work flexibly and lead by example
• Skills in retail, merchandising, or team management (experience not essential)

Benefits

• Full training and career development resources
• 30% discount on Co op products in store
• Flexible access to pay as you earn it
• Up to 10% pension contributions
• 36 days of holiday (pro rata, including bank holidays)
• 24/7 access to GP appointments and colleague support programme
• Market leading policies to help with life's big moments