Customer Team Leader

Customer Team Leader

Location: 14 - 18 The Oval Pin, Stevenage, SG1 5RB

Pay: £14.48 per hour

Contract: 15 hours per week + regular overtime, permanent contract, part time

Working pattern: 6:15am to 2pm or 2pm to 10:15pm, with flexibility across the week including at least 2 evening shifts and 1 weekend shift. We're happy to discuss additional availability further at interview.

You must be aged 18+ to authorise age-related sales.

30% colleague member discount in store.

Apply easily from your mobile by completing our assessments - no CV needed!

What you'll do

• Own the day to day running of the store by leading the team on your shift
• Motivate, coach, and support your team to deliver great service and efficient operations
• Work hands on on the shop floor and tills, supporting daily operations and setting the pace for a team of Customer Team Members
• Support store performance through merchandising, stock accuracy, and HR processes
• Champion Co op through community engagement and membership growth

What you'll bring

• Passion for people and leadership
• The ability to work flexibly and lead by example
• Skills in retail, merchandising, or team management (experience not essential)

Benefits

• Full training and career development resources
• 30% discount on Co op products in store
• Flexible access to your pay as you earn it
• Up to 10% pension contributions
• 36 days of holiday (pro rata, including bank holidays)
• 24/7 access to GP appointments, and colleague support programme
• Market leading policies to help you through life's big moments