Customer Support Specialist - Newbury

Posted 1 day 7 hours ago by Stryker Group

Permanent
Full Time
Customer Service Jobs
Berkshire, Newbury, United Kingdom, RG141
Job Description
Customer Support Specialist

12 Month Maternity Leave Contract

Newbury, UK

Hybrid: Minimum 2 Days Per Week in Office

Who We Want:
  • Dedicated achievers. People who thrive in a fast-paced environment and will stop at nothing to ensure a project is complete and meets regulations and expectations.
  • Goal-oriented developers. Keeping the customer and requirements squarely in focus, people who deliver safe and robust solutions.
  • Analytical problem solvers. People who go beyond just fixing to identify root causes, evaluate optimal solutions, and recommend comprehensive upgrades to prevent future issues.
What You Will Do
  • To offer a professional communication link between Stryker and our customer base for the placing of orders, raising of queries, requests of information and general support.
  • To provide a high standard pro-active support facility to Sales Representatives and Technical Services engineers.
  • To seek opportunities of improving the service that is provided for our external/internal customers.
  • To actively promote and support Stryker's Sales Activities.
  • To seek opportunities of improving our services as a sales tool.
  • To support the wider Customer Logistics team as a whole when and if required.
What You Need
  • Proven communication and writing skills.
  • Customer care experience.
  • Computer skills.