Customer Support & Claims Specialist

• Handle customer enquiries with patience and professionalism
• Manage post, emails, and records with accuracy
• Support claims submissions and resolve issues before they escalate
• Ensure confidentiality and GDPR compliance

Requirements

• Clear and confident communicator with strong listening skills
• Attention to detail and problem-solving ability
• Positive attitude and adaptability for both repetitive tasks and busy call days
• Previous customer service experience (claims/complaints handling is a plus)

ATS Optimization Keywords
Below are skills and terms extracted directly from this job posting to improve Applicant Tracking System (ATS) visibility. This unique feature helps candidates tailor their applications more effectively - a feature exclusive to JobTailor job listings.

Soft Skills

• clear communicator
• confident communicator
• strong listening skills
• attention to detail
• problem-solving ability
• positive attitude
• adaptability