Customer Support Advisor -Czech Speaking
Posted 1 day 9 hours ago by Minacs
Belfast, United Kingdom of Great Britain and Northern Ireland
PayHourly rate of £12.75
LocationHybrid role with 2 days in our Belfast office and 3 days from the comfort of your own home!
Address49 Eeast Bridge Street, Belfast BT1 3NR
Full time permanent positionContracted to 40 hours paid production on a rotational shift pattern between the hours of 8am-12am Monday to Sunday.
As a Customer Support Advisor, your role involves addressing general inquiries from customers through social media and email. These inquiries may include issues such as missing orders, payment concerns, product availability, and requests for order modifications or cancellations. It is essential to maintain a demeanor that is both empathetic and patient, embodying a friendly and cheerful personality without sacrificing professionalism.
What's in it for you- Discount on car and home insurance with AXA!
- Refer a friend incentive.
- Employee Assist Program-a range of support and resources, accessed free.
- Employee Stock Purchase Plan (ESPP) allowing you to buy Concentrix stock (CNXC)
- Social media or content moderation experience (desired)
- Minimum of 6 months customer service experience (mandatory)
- Are fully flexible between 8am-12am (Midnight) - Monday to Sunday.
- Have a minimum broadband speed of 10Mbps and a private/ distraction free location when working from home
- Have a spotless record, free from any credit, criminal or disciplinary issues
Experience the best version of you!
If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 550k+ game-changers around the globe call Concentrix their "employer of choice."
Concentrix is an equal opportunity employerConcentrix is a Disability Confident and equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, colour, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.
Eligibility to workIn accordance with the United Kingdom's law, only applicants who are legally authorised to work in the UK will be considered for this position.