Customer Support Administrator

Posted 11 days 9 hours ago by Clearwater People Solutions Ltd

Permanent
Not Specified
Customer Service Jobs
Sussex, Crawley, United Kingdom, RH100
Job Description

We are supporting a growing organisation to recruit for a Customer Support Administrator. This role is initially 12 months with the view to go permanent.

This is a hybrid position with 3 days in the office and 2 days from home.

Key Responsibilities for the Customer Support Administrator:

- Supporting customers, predominantly via email, with the removal process from their portfolio

- Administration for the contract paper work

- Supporting the sales team and attending customer meetings

- Removing data from customer accounts

- Managing a designated mailbox

Key Skills for the Customer Support Administrator:

- Strong customer service experience

- Previous use of MS packages, specifically excel with the ability to view duplicate values

- Ability to prioritise workload effectively

- Motivated to work independently

Please apply as directed!