Customer Success Team Lead - Data-Driven, Hybrid (12m)

Posted 6 hours 24 minutes ago by SoftCo Group

Permanent

Full Time

Other

Dublin, Dublin, Ireland

Job Description

SoftCo Group is seeking a Customer Success Team Manager to lead the CS team during a maternity leave, focusing on leadership and operations, not a hands-on CSM role.

You will maintain portfolio visibility, manage escalations, and collaborate with Data & Automation and Account Management to scale a data-led CS model.

The role offers competitive pay, a hybrid working model in Dublin, and benefits including health insurance, pension, and development opportunities.